9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 751-760 out of 1243
AB
Anthony B
06/08/20
Great System
The ease of navigation through the backend to make changes and follow the cash flow. Customer service and tech support is A-1.
K
Kearston
06/07/20
I recommend TOAST to every restaurant…
I recommend TOAST to every restaurant in Ocean City, MD. I’ve even demo in my restaurant for many any in this town. Toast had made are restaurant so much more efficient. It’s a great POS system.
A
Ailyn
06/07/20
Thank you for having great customer…
Thank you for having great customer services.
D
Dianna
06/07/20
Always great customer service
Date of experience: June 08, 2020
J
Josh
06/07/20
My issue is not resolved as of yet
My issue is not resolved as of yet, I’ve been waiting on a call back since yesterday from tech support. I’m hoping to have this all straightened out by end of day today. Thank you
A
Andrew
06/07/20
The Best
Incredibly easy to use and intuitive platform. Online ordering has saved our restaurant during the pandemic and we don't have to worry about juggling several different inventories. Very knowledgable 24-hour assistance and web archive as resources for problem-solving.
T
Tyler
06/07/20
all went well
Date of experience: June 08, 2020
K
KnucklHed
06/07/20
Overall a good system, still lacking some fundamentals
Changing over to Toast has overall been a good experience. There are still some fundamental things that need to be integrated, as those are resolved it will become a fantastic product.
N
Nick
06/07/20
Overall a great POS
For the most part everything is great! Have had a few delays in implementation team not responding or saying they will get back to you about something and never do. Overall a great POS with a few kinks to work out.
AB
Anne Brewer
06/07/20
still happy - support needs some improvement
i still consider toast to be the best, most user friendly POS that i've worked with in my 8 years in the service industry. however, i understand that some furloughs have probably been necessary with the pandemic. this has caused what used to be a stellar system with no robots into a system where i have to navigate through a lot of faqs and chatbots. i understand most questions can be answered through articles, but if i'm making the effort to call or chat, it means i've already exhausted ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].