9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 721-730 out of 1243
TC
Toast Customer
11/30/20
Good for a restaurant, not a volume bar.
This products interface is great and would work well in most restaurant settings. Unfortunately for a high volume bar, this wasn’t very useful. There are not enough shortcuts to work quicker and too many steps to ring things in and cash out.
SM
Suzzette Metcalfe
11/30/20
Live support and follow up is lacking
The product is good but the support is lacking. I still am waiting on answered to several questions and also have ask for info on new products that I still haven’t received.
BA
Braden Alsnauer
11/30/20
Toast is for the most part very easy to…
Toast is for the most part very easy to understand and user-friendly. I'd say that my biggest complaint is the organization of things on the back end. There are like 5 different places to look when making changes to takeout options, for instance. Also wish Toast support was a little more human-interaction-based, but I know times are tough.
RM
Richard Macri
11/30/20
Equipment and Support
The hand held continues to be a problem and especially the card readers. Getting immediate support on a busy night at the restaurant is a major problem. Customers do not like to wait hours to resolve issues.
SM
Suzzette Metcalfe
11/30/20
Live support and follow up is lacking
The product is good but the support is lacking. I still am waiting on answered to several questions and also have ask for info on new products that I still haven’t received.
MH
Michael Ho
11/30/20
Support didn't resolve my issue
Support didn't resolve my issue. He said he will elevate my case up to networking team but 4 days later I still didn't get any follow up call from networking team. My issue still exists.
FF
Forrest Frederick
11/30/20
Toast has performed well for 18 months
Toast has performed well for 18 months. The system seems ‘bulletproof’, stable & easy to use We recently deployed online Ordering-just GREAT Keep up the good work
NM
Nikki M
11/30/20
Great POS for new business
As a new business owner, so many choices were available for POS. It was one of the easiest installations and support was there from the very beginning. The system is very user friendly and quick to learn. The only item that could be approved is the offline occurrences. When you are creating tabs and offline, it slows down the process. Aside from that, great POS choice for a business.
TF
The Frenchtown Inn
11/30/20
We implemented Toast because of the…
We implemented Toast because of the features available for take out and hand held devices needed because of the Pandemic. Why did we wait so long to convert to a great system because it also improved on the way we process our reporting of Sales numbers more efficiently and also improved in handling our tickets in the kitchen.
DF
Darren F
11/19/20
"Good But Bad"
What do you like best? Integrated online Ordering. Easy to use. Cloud Management Reporting
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].