9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 711-720 out of 1243
TF
The Frenchtown Inn
11/30/20
We implemented Toast because of the…
We implemented Toast because of the features available for take out and hand held devices needed because of the Pandemic. Why did we wait so long to convert to a great system because it also improved on the way we process our reporting of Sales numbers more efficiently and also improved in handling our tickets in the kitchen.
RP
Richard Peluso
11/30/20
Great Product the best we have had.
Date of experience: December 01, 2020
SL
Sebastian Labno
11/30/20
Easy to use and great support
Date of experience: December 01, 2020
C
Craig
11/30/20
We switched from another software…
We switched from another software (after 4 years), and so happy we did. Bigger easier monitor for our staff, easy to use screen for the customers. Way more intuitive for our menu, and the kitchen screen is a great tool. More reports for us to monitor our sales and margins.
P
Proper
11/30/20
Best system ever.
Date of experience: December 01, 2020
KB
karim benyaich
11/30/20
Great service
Great service, my sales rep is always there to help. Support staff is very helpful.
C
Craig
11/30/20
We switched from another software…
We switched from another software (after 4 years), and so happy we did. Bigger easier monitor for our staff, easy to use screen for the customers. Way more intuitive for our menu, and the kitchen screen is a great tool. More reports for us to monitor our sales and margins.
RM
Richard Macri
11/30/20
Equipment and Support
The hand held continues to be a problem and especially the card readers. Getting immediate support on a busy night at the restaurant is a major problem. Customers do not like to wait hours to resolve issues.
P
Pat
11/30/20
Overall I really like Toast a lot.
Overall I really like Toast a lot. The card readers for the tablets are not the best though.
A
Amy
11/30/20
Horrible customer service
Dealing with minor technical issues has involved hours on the phone with multiple customer service representatives who are unable to give a clear answer. My company was unable to activate the gift cards we had already purchased from Toast in the Toast software without multiple hours on the phone--a task that is incredibly important to the operation of our business and should be incredibly straightforward. User interface requires an excessive amount of training for all staff members, which ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].