9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 731-740 out of 1243
N
Nenas
11/17/20
I have never seen such disorganize… customer Service
I have never seen such disorganize customer service like the one that Toast has I purchased a business on October 26th I placed a call on Oct. 30th and today is Nov. 17 and I’m still waiting for them to transfer the business name whenever I call it’s always the same answer they have no authority to change any information there’s no sales representative assigned to my account even if I ask for a supervisor he gives me the runaround and tells me the same as the representative that there is a ...
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N
Nenas
11/17/20
I have never seen such disorganize… customer Service
I have never seen such disorganize customer service like the one that Toast has I purchased a business on October 26th I placed a call on Oct. 30th and today is Nov. 17 and I’m still waiting for them to transfer the business name whenever I call it’s always the same answer they have no authority to change any information there’s no sales representative assigned to my account even if I ask for a supervisor he gives me the runaround and tells me the same as the representative that there is a ...
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IR
Ingeborg R
11/16/20
"Intuitive and easy to use - also for inventory"
What do you like best? The software is well thought out - I can assign tables and create the table plan. Prices can be split and the connection with our ticket printer in the kitchen and at the cash desks works good.
P
Pickemtowin
11/15/20
The software is not terrible but their…
The software is not terrible but their customer service is freaking awful. God help you if you need to purchase any hardware, integrations, etc. It is literally impossible to reach someone in sales. The wonderful people in Nicaragua (Toast probably pays them $1.00 an hour) have very little ability to help! Reaching someone in the USA is impossible. Here is my last message to Toast: DescriptionI have tried for over a week to contact someone in sales. We are going to discontinue our Toast ...
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MR
Mike Ruoho
11/12/20
Was told one thing
Was told one thing, then told another. Another useless POS System provider.I built an App and their toast system will not work with an app. Website only. Lies upon more lies.
MR
Mike Ruoho
11/12/20
Was told one thing
Was told one thing, then told another. Another useless POS System provider.I built an App and their toast system will not work with an app. Website only. Lies upon more lies.
CG
chris gharrity
10/24/20
Completely sucks
Completely sucks. Entered every credit card or debit card and said incorrect every time.
CG
chris gharrity
10/24/20
Completely sucks
Completely sucks. Entered every credit card or debit card and said incorrect every time.
KH
Karen Hughes
08/06/20
The clothing looks far nicer online
The clothing looks far nicer online, but when items arrive I found they are of poor quality and totally overpriced .so sorry toast I won't be shopping, as far nicer shops around
CM
Cindy M
07/14/20
"Excellent for New to the Business"
What do you like best? An intuitive system; I've learned a lot. What do you dislike?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].