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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 701-710 out of 1243

A

Amy

11/30/20

1 out of 5

Horrible customer service

Dealing with minor technical issues has involved hours on the phone with multiple customer service representatives who are unable to give a clear answer. My company was unable to activate the gift cards we had already purchased from Toast in the Toast software without multiple hours on the phone--a task that is incredibly important to the operation of our business and should be incredibly straightforward. User interface requires an excessive amount of training for all staff members, which ...

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RP

Richard Peluso

11/30/20

5 out of 5

Great Product the best we have had.

Date of experience: December 01, 2020

MC

Mac Carroll

11/30/20

4 out of 5

Very user friendly

Date of experience: December 01, 2020

P

Proper

11/30/20

5 out of 5

Best system ever.

Date of experience: December 01, 2020

SB

Steve Brown

11/30/20

5 out of 5

Just an amazing system to use

Just an amazing system to use! Toast is continually updating/upgrading to make all of the new and existing features user friendly! The information and data collected is second to none! HIGHLY RECOMMEND TOAST POS!!!

FF

Forrest Frederick

11/30/20

5 out of 5

Toast has performed well for 18 months

Toast has performed well for 18 months. The system seems ‘bulletproof’, stable & easy to use We recently deployed online Ordering-just GREAT Keep up the good work

SB

Steve Brown

11/30/20

5 out of 5

Just an amazing system to use

Just an amazing system to use! Toast is continually updating/upgrading to make all of the new and existing features user friendly! The information and data collected is second to none! HIGHLY RECOMMEND TOAST POS!!!

RF

Richard Fairbairn

11/30/20

5 out of 5

Easy to navigate

Date of experience: December 01, 2020

RF

Richard Fairbairn

11/30/20

5 out of 5

Easy to navigate

Date of experience: December 01, 2020

KB

karim benyaich

11/30/20

5 out of 5

Great service

Great service, my sales rep is always there to help. Support staff is very helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].