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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 671-680 out of 1243

B

Bhavneet

12/09/20

5 out of 5

BEST POS

Excellent product. Excellent training and support. Love it.

KP

Karen Patterson

12/09/20

4 out of 5

Decent system

Date of experience: December 10, 2020

EM

E.B. multi business user

12/09/20

5 out of 5

Toast has been by far, the best POS…

Toast has been by far, the best POS sysyem we have ever had. I have referred a few of our friends in the business to Toast and they are just as satified. The Toast team is great to work with. Keep up the great service!!! E.B. owner, multi businesses

EM

E.B. multi business user

12/09/20

5 out of 5

Toast has been by far, the best POS…

Toast has been by far, the best POS sysyem we have ever had. I have referred a few of our friends in the business to Toast and they are just as satified. The Toast team is great to work with. Keep up the great service!!! E.B. owner, multi businesses

B

Bhavneet

12/09/20

5 out of 5

BEST POS

Excellent product. Excellent training and support. Love it.

DR

Dedric Richardson

12/08/20

5 out of 5

I Love Toast

Toast is very user friendly and customer service is immaculate. I use Toast now for my current restaurant and will use them for my upcoming restaurant as well.

DR

Dedric Richardson

12/08/20

5 out of 5

I Love Toast

Toast is very user friendly and customer service is immaculate. I use Toast now for my current restaurant and will use them for my upcoming restaurant as well.

DD

Débora Dividino Simao

12/07/20

5 out of 5

I really like it.

I really think toast was the best I could choose for my business POS system. Easy to understand. All reports are quick access. Adding items and deleting are a piece of cake. I trained my whole staff and no one has problems with it. It’s not cheap but is really good.

SF

Samuel Fletcher

12/07/20

2 out of 5

Starting to wonder where the customer service is at...

Starting to wonder where the customer support service is at with Toast. It is seeming that Toast is getting weaker and perhaps we need to begin preparing to look for another POS system? We have experienced numerous difficulties in dealing with service and the human assistance and work side of things. Jason Longo, thankfully, has seemingly been our only hope to get service and help but it’s clear he is being restricted and limited; ie furloughed and seems to have limited hours. Thank you. We ...

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JA

Jon Arrington

12/07/20

4 out of 5

Love how much easier the user, just a few drawbacks

Love how much easier the user experience for Toast is (vs. our old Micros system)...interactive, easy to understand/troubleshoot, a lot of helpful tools available online. Only improvement I could suggest, being one that comes from a financial/marketing reporting background...I wish their were more options for report options, more so would be great if there was an easier way to export even just the raw data into excel. Onus for analysis should fall to us, not to you, but if we had that raw ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].