9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 661-670 out of 1243
AS
Adam S
01/06/21
This is the best point of sale I have…
This is the best point of sale I have ever used, and I have used many in my 18+ years in hospitality. Intuitive for front of house, great reporting for back of house. Menu edit from anywhere you have internet access. Responsive customer support. Will be using for all of my venues moving forward.
RS
Rene Siegfried Zimmermann
01/05/21
12/23 total system down and no Help…
12/23 total system down and no Help during 6:00-8:00 One of the busiest nights.total nightmare As one example
RS
Rene Siegfried Zimmermann
01/05/21
12/23 total system down and no Help…
12/23 total system down and no Help during 6:00-8:00 One of the busiest nights.total nightmare As one example
MD
Max Davis
01/05/21
Toast ROCKS
Toast ROCKS! Everything is so intuitive and easy, and if I ever get into a spot I'm not familiar with, customer service sets things right in no time.
JM
Jason Miller
01/03/21
Love Toast
PROS: Love my kitchen display system. It makes us much more efficient. The system does everything I need and more. CONS: None that I have found. Any questions or small issues along the way have been resolved with one call to support.
DW
DAVID WISSMAN
12/17/20
'remember this card' box seems to do nothing
Used it last night for the first time, did the usual account setup along with checking the 'remeber this card' box, went to use it at the same restaurant today for a gift and got to resubmit all the information I gave yesterday to access my account plus had to re-enter my card info. So glad none of my customers signed up for this service when I was still hocking food.
JM
Jay Marie
12/12/20
If I could give zero stars I would
Absolutely DO NOT order via Toast, they lost our order and would not provide any solutions. Michael from Toast was extremely rude and painfully unhelpful, he was computer says no. Despite Toast not relaying our order to the restaurant, he refused to investigate or help in any form. I was charged $70 which, confirmed on my bank statement and email confirmation from Toast, but despite all this we will not get our money back or our food. Michael would not ask anyone else in the company to ...
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JM
Jay Marie
12/12/20
If I could give zero stars I would
Absolutely DO NOT order via Toast, they lost our order and would not provide any solutions. Michael from Toast was extremely rude and painfully unhelpful, he was computer says no. Despite Toast not relaying our order to the restaurant, he refused to investigate or help in any form. I was charged $70 which, confirmed on my bank statement and email confirmation from Toast, but despite all this we will not get our money back or our food. Michael would not ask anyone else in the company to ...
Read more
TM
Tony maradiaga
12/10/20
The best sistem ever
The best sistem ever, so happy with it
EM
E.B. multi business user
12/10/20
Toastt has been faar the best POS…
Toast has been far the best POS sysyem we have ever had. I have referred a few of our friends in the business to Toast and they are just as satified. The Toast team is great to work with. Keep up the great service!!!E.B. owner, multi businesses
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