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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 681-690 out of 1243

TL

Tim Lenz

12/07/20

4 out of 5

Best POS option out there

Best POS option out there, but there are still fundamental gaps in functionality that need to be addressed.

RB

Restoration Brew Worx

12/07/20

5 out of 5

The POS works as billed

The POS works as billed. We have very little issues and staff likes the system.

T

Terry

12/07/20

4 out of 5

Could have use more help understanding…

Could have use more help understanding terms for setting up menus. Everything else was good staff was great to work with.

TT

Ted Tsekouras

12/07/20

4 out of 5

Good support :)

Date of experience: December 08, 2020

LK

Luke Kane

12/07/20

5 out of 5

Dealing with Toast

Dealing with Toast, especially Tyler, has been very helpful and beneficial. Any questions that were asked were usually met with an immediate answer which helped expedite the process of getting Toast set up and running correctly throughout the restaurant.

DD

Débora Dividino Simao

12/07/20

5 out of 5

I really like it.

I really think toast was the best I could choose for my business POS system. Easy to understand. All reports are quick access. Adding items and deleting are a piece of cake. I trained my whole staff and no one has problems with it. It’s not cheap but is really good.

LK

Luke Kane

12/07/20

5 out of 5

Dealing with Toast

Dealing with Toast, especially Tyler, has been very helpful and beneficial. Any questions that were asked were usually met with an immediate answer which helped expedite the process of getting Toast set up and running correctly throughout the restaurant.

AB

Adam Baker

12/07/20

5 out of 5

I’ve been in the food and beverage…

I’ve been in the food and beverage industry for almost 20 years and this is by far the best system I’ve ever used.

AB

Adam Baker

12/07/20

5 out of 5

I’ve been in the food and beverage…

I’ve been in the food and beverage industry for almost 20 years and this is by far the best system I’ve ever used.

RB

Restoration Brew Worx

12/07/20

5 out of 5

The POS works as billed

The POS works as billed. We have very little issues and staff likes the system.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].