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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 651-660 out of 1243

AR

April Rives

02/06/21

1 out of 5

Won’t be using this app again

Won’t be using this app again. Used it twice. The default is to have it save your credit card information. Remembered to uncheck it the first time but not last night. Almost 2,000$ in fraudulent credit card transactions this morning with this app being the only uncommon purchase. Hmm....Thanks for stealing my favorite credit card information toast app! Grrr.....

AE

Alan Elledge

02/05/21

2 out of 5

Avg POS tool - 3 Must Fixes

Avg pos tool but 3 fundamental flaws - 1) calculate tip using before tax amount; you just don't tip on tax, 2) add an option to allow the user to just enter a tip amount and 3) for goodness sake, ditch the required email address. I just want to pay the bill. I do not want to sign up for someone's marketing garbage. These are simple developmental fixes. It's time to up your game.

AR

Anonymous Reviewer

02/04/21

4 out of 5

Toast is an All-in-One POS perfect for any restaurant!

PROS: All-in-one POS system allows credit card processing, inventory management, scheduling, budgeting, menu tracking. CONS: More reactive updating, building systems that are better not bigger

LH

Logan Hostettler

02/01/21

5 out of 5

Toast is a game changer!

PROS: Customer support has always been amazing! I do not have to use them a lot because the system is very easy to learn. CONS: Literally nothing.

SD

Sanjar Dumlu

01/14/21

1 out of 5

Horrible

If i can give 0 star i would. I owned i lot of restaurants and i used to have revel Pos. My biggest mistake in my restaurant career was switching to toast. In this pandemic i did get my second toast lease on february 2019 before covid and than covid hit i never opened my restaurant or used toast but they are asking me 8k for canceling my membership. Covid -19 every business helped each other and this company is taking advantage of the situation. I offered to pay the hardware and cancel the ...

Read more

SD

Sanjar Dumlu

01/14/21

1 out of 5

Horrible

If i can give 0 star i would. I owned i lot of restaurants and i used to have revel Pos. My biggest mistake in my restaurant career was switching to toast. In this pandemic i did get my second toast lease on february 2019 before covid and than covid hit i never opened my restaurant or used toast but they are asking me 8k for canceling my membership. Covid -19 every business helped each other and this company is taking advantage of the situation. I offered to pay the hardware and cancel the ...

Read more

MM

Marcus Morin

01/13/21

5 out of 5

Toast is an exceptional POS system..

Date of experience: January 14, 2021

A

Anna

01/12/21

5 out of 5

Amazing

Amazing, company and product. Excellent customer service!

RP

Richard Pinney

01/08/21

5 out of 5

True Grit Cafe review

Ease of use and their customer support is top notch.

JH

Jonathan Handy

01/07/21

5 out of 5

Great Product!

Very pleased with toast's services both as a customer and a business manager

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].