9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 571-580 out of 1243
JD
Joe De Palma in Tulsa
08/22/21
It'd be great if I could every customer…
It'd be great if I could every customer service to call us back we have many issues that all we need to do is talk to somebody in customer service no one ever calls his back then we get calls from somebody in India or something saying that the equipment we have is not authorized and counterfeit but it's the equipment they sold us
DM
Daniel Melendez
08/22/21
Easy and smart POS
Date of experience: August 23, 2021
BM
Bubba McCabe
08/22/21
Toast network down and Customer care is no help!
Toast pushed an update on mid July on a Friday night before my busiest day of the week. The update caused my Cisco router to not be able to obtain an IP address from my Modem. I had to bypass the entire Toast secure network to get my POS to work. My kitchen printer still doesn’t work so orders are being written down manually! I’ve called Toast multiple times and spent hours on the phone, chatted with tech support multiple times and was told a ticket would be put in with toast networking. ...
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SH
Steve Hayes
08/22/21
It's a very good system but...
It's a very good system, but they can't get the billing right. the original order for equipment and services was was wrong. we got the equiment par corrected but still can't get the billing right. I'm still being charged for one peice of equiment and one service that I don't have or use. you could have had a 5 star rating but billing is important.
TD
Tessa Doornbos
08/22/21
Reports are excellent
I love the report set up and accessibility
JI
Jamila Ismail
08/22/21
Very helpful in all problems
Date of experience: August 23, 2021
SS
Sakana Sushi Lounge
08/22/21
Toast system
The system is reliable and user friendly.
OC
Omar Caton
08/22/21
Excited to see the enthusiasm from…
Excited to see the enthusiasm from people who work at the West Ashley store
JM
Jim McNally
08/22/21
Matt answered all my questions and…
Matt answered all my questions and spent time on the phone to make sure we are all set.
J(
Jenn (Shaw) Bonnell
08/17/21
Our New Toast System
PROS: This Point Of Sale System is so user friendly. It takes very little time to learn and literally walks you through each part of a guest's order. As long as the owner takes the time in the beginning with menu design, you will have very few if any issues.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].