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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 561-570 out of 1243

C

customer

08/29/21

5 out of 5

We love Toast!

We love Toast! The interface is very user friendly, they offer detailed analytics and we love the add on options for marketing! If you're in the restaurant business looking for a new POS, you won't regret choosing Toast!

TK

Taka Kitagawa

08/29/21

5 out of 5

Easy to use

Easy to use and makes store operations more efficient!!

MK

Matthew Kirshner

08/29/21

5 out of 5

Overall great customer service

Date of experience: August 30, 2021

UU

Unknown Unknown

08/29/21

5 out of 5

Easy to use and support is timely.

Date of experience: August 30, 2021

SC

Sandro Carvalho

08/29/21

5 out of 5

The team is so nice

The team is so nice. Congratulations!!!

SR

Steven Robertson

08/23/21

5 out of 5

its great

its great, Pretty awesome

CB

Christopher Brack

08/23/21

5 out of 5

Terrific Interface

Terrific Interface. I'm an Auditor, and the reports fall right off the bone. Love it.

MM

Marcus Moody

08/22/21

1 out of 5

Sorry that we moved to this company

Sorry that we moved to this company. I feel the software is good but service after the sale is horrible. Would not recommend.

LM

Leilani Mason

08/22/21

5 out of 5

Toast is very user friendly and easy to…

Toast is very user friendly and easy to use. I am a happy toast customer. I use it for my bar/restaurant in San Francisco.

VN

ViVi Nguyen

08/22/21

1 out of 5

i don’t like about service

Date of experience: August 23, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].