9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 531-540 out of 1243
ED
Ed D
01/09/22
Great support
Great support. EZ to use
ED
Ed D
01/09/22
Great support
Great support. EZ to use
A&
Andrea & Tim Haimes-Wood
12/25/21
The customer service is the worst
The customer service is the worst. No one can ever actually do anything - we've been over billed for about $1000, never can talk to someone in the billing department. Never can talk to anyone with any answers.
TV
Theodore vargo
12/13/21
Terrible customer service
Terrible customer service. Kyle is the 4th representative in 2 years and is unable to do anything. They are now holding over 4000.00 in deposits and will not respond to emails or phone calls. Beware and stay away!!!
V
VR
12/07/21
Unwanted full time job
I have been working on the service industry for the last 20 years in New York City.I open my new place the last weekend. Unfortunately one of my partners decided to go with Toast for our POS System.Rose Balderson was the person assigned to setup up the company, and Daniel Langan the person in charge of our training process.First of all be aware that that you will receive a box with a POS and you will have to setup the system your self with remote help (Not what they promise)Most of your ...
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U
Unknown
11/22/21
No issues
No issues. Great program.
LP
Lois Piller
11/16/21
Scan Code on receipts & comped numbers.
I don’t like the big scan code on the receipts. All it does is waist paper! Please take it off! Also, at end of night, it shows how many guests have been served on the reports. But when it shows comped … it only shows the number of ticks comped. It should show how many meals were comped!!!!
LP
Lois Piller
11/16/21
Scan Code on receipts & comped numbers.
I don’t like the big scan code on the receipts. All it does is waist paper! Please take it off! Also, at end of night, it shows how many guests have been served on the reports. But when it shows comped … it only shows the number of ticks comped. It should show how many meals were comped!!!!
WJ
Walter Jones
11/16/21
Great service
Date of experience: November 17, 2021
RG
Rafael Garcia
11/15/21
ONLINE ordering not working correctly
Seems like a very robust tool, support has been there and trying to help, seems steady, UNFORTUNATELY online ordering is not working correctly for us... I've been dealing with the situation for a week and after multiple phone calls is still not working...
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].