9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 481-490 out of 1243
C
customer
05/15/22
Very helpful today
Date of experience: May 16, 2022
C
customer
05/15/22
Very helpful today
Date of experience: May 16, 2022
CR
customer robert meller
05/14/22
Onboard person literally spent 5 min…
Onboard person literally spent 5 min and did not do anything regarding my menu. Spoke to 4 people and still no coarse line. Especially since I have toast for two restaurants I never get a callback and get passed around. Horrendous service! Never again.
J
Joan
05/13/22
Restaurant guest here who hates this app
Restaurant guest very annoyed with ToastTab- Cannot log into account, so points are completely worthless. Repeated message that "email will be sent" to verify account. This has gone on for weeks. No email, anywhere. Points wasted. UPDATE: Toast Tab rep has emailed me with perfectly useless information. Claiming my email has never been verified. That's odd - I have several email confirms from ToastTab confirming past orders. Someone has screwed up, and no one seems to be able to admit it, or ...
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RW
Rene Wilson
05/13/22
Toastless
Toastless. Toast worst company I ever contacted & all I was trying to do was confirm gift card delivery for a birthday party. Which they were supposed to notify me when delivered. They DID NOT! Toast service refused to help me restaurant said toast handles online gift cards. Look elsewhere for online gift cards.
SD
Shannon Duran
05/11/22
Pretty informative
Date of experience: May 12, 2022
DC
Disappointed costumer
05/10/22
I am really not happy with Toast
I am really not happy with Toast. Each time I have an issue it takes me all day to connect with someone, and when you finally do they send you to a different department and you wait again for over and hour. Very bad costumer service. I am now looking for a new POS system. Very Very bad...
AM
Ashley, Manager
05/08/22
Not the best company
This company is not the best. We are currently using them in our restaurant and get connection issues all the time. Sometimes our payments won't go all the way through due to this and we've lost money that they couldn't do anything about. Also, they only cared about setting us up in the beginning. After we paid them for everything, they wouldn't bother to call us and see how everything was going or see if we had any issues which I feel is something a company would do if they genuinely ...
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C
customer
05/06/22
Bad time to ask this when Toast goes…
Bad time to ask this when Toast goes down
C
customer
05/01/22
Toast company don’t give a good training on the system
Toast company don’t give enough training to the stuff BOH specially
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].