9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 471-480 out of 1243
JC
John Corona
06/06/22
Trouble shooting hasnt resolved any of…
Trouble shooting hasnt resolved any of our problems, calls have been scheduled but never completed! It is affecting our operations greatly!
A
Aloha
05/26/22
Nobody at Toast will take responsibility
We are new (<1yr) small mobile beverage business. We added Toast payment about 7-months ago, but began using system more about 5-months ago. We chose it because it can be mobile and we were able to add the all important self-serving Kiosk without having to use a 3rd party app since it would be just 2 of us owner/operating new business. On our 1st day of use we had the kiosk going and people were happy to order themself. After the 1st hour the kiosk went down and I was left to cashier for ...
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RT
Roundin Third Sports Bar & Gri
05/26/22
Installing kitchen printer
Called to get a little help installing our new kitchen printer and he listen to my needs and walked me through the install without us skipping a beat.
RT
Roundin Third Sports Bar & Gri
05/26/22
Installing kitchen printer
Called to get a little help installing our new kitchen printer and he listen to my needs and walked me through the install without us skipping a beat.
C
customer
05/24/22
Good system with a few flaws
It’s a really great system and we were able to get a really good deal! It’s very user friendly and I love how easy it is and o change certain things right there on the devices, easily. However the reason I’m giving 4 stars instead of 5 is because we chose toast because we thought it would always be easy to get ahold of someone to resolve any questions or issues we had but it hasn’t been the case all of the time. Its seems hard to reach the people they’ve given us to reach out to at times ...
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DD
Dew Drop In LLC
05/22/22
It’s fantastic when it works
It’s fantastic when it works. Chaos when it doesn’t
C
customer
05/20/22
Toast always has the answers.
Date of experience: May 21, 2022
C
customer
05/20/22
Toast always has the answers.
Date of experience: May 21, 2022
J
Jessica
05/16/22
Two Weeks Live
We are approximately two weeks in, after going live. The system is wonderful; it is very versatile and easily modified to fit an individual businesses' needs. The reason I gave it 4 stars, instead of 5, is that I feel there should be more hands-on support after going live. Either an additional day or two from the "go-live" day, or having the technician come back a week or two later for a day would be extremely helpful. I will say that our technician, who is a contractor and not employed by ...
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C
Customer
05/15/22
I would say Toast is 5 stars worthy but…
I would say Toast is 5 stars worthy but unfortunately the system went offline for an hour or so on Mother's Day causing us a little panic while we were already crazy busy. Other than that I would say there are no issues.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].