9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 461-470 out of 1243
C
customer
06/18/22
Thank you
Thank you Toast you made my work so easy
C
customer
06/10/22
Always great customer service with…
Always great customer service with Toast customer care.
C
customer
06/10/22
Always great customer service with…
Always great customer service with Toast customer care.
AB
Andrew Binder
06/08/22
IPO leads to worst customer support
Wow... Since toast had their IPO it seems that every area in customer support is a dumpster fire. Chat has been completely offline. Support technicians are clueless. Our rep and onboarding specialist ditched the company and it took over two weeks of complaining to get someone reassigned to our account... and turns out they could give a damn about us! What was seemingly a hopefully POS switch is now just another thorn in the side to endure. Disappointing!
C
customer
06/07/22
My question was answered.
Date of experience: June 08, 2022
C
customer
06/07/22
My question was answered.
Date of experience: June 08, 2022
C
customer
06/06/22
Finally switched my bar over to having…
Finally switched my bar over to having a pos system. This was a game changer as far as ease of transactions. Excellent service, easy to use system.
C
customer
06/06/22
Finally switched my bar over to having…
Finally switched my bar over to having a pos system. This was a game changer as far as ease of transactions. Excellent service, easy to use system.
C
customer
06/06/22
Need a short-cut to cash out customers…
Need a short-cut to cash out customers when working short staff. Not enough time to go through entire menu for a small black hot coffee.
C
customer
06/06/22
We doesn’t have the IT Department to…
We doesn’t have the IT Department to help us we any problem with the system
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].