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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 411-420 out of 1243

KL

Kadie Long

11/20/22

5 out of 5

Easy to use!

Easy to use! Love that I can check any and everything from anywhere!

C

customer

11/14/22

4 out of 5

Still trying to get the hang of it all

Date of experience: November 15, 2022

BK

Brandon King

11/11/22

3 out of 5

Issues?

The system is easy to market in maneuver however, though sometimes it is very fidgety and the router in the back does fail and we have to reset it once a week

C

customer

11/07/22

5 out of 5

Communication and planning was…

Communication and planning was excellent from concept through installation and go live. Minimal surprises.

O

Owner

11/07/22

3 out of 5

Expensive

Expensive, no text marketing, poor social media integrations, inventory management to find out food cost and labor cost management is not there. Easy to use is a good plus.

C

customer

11/07/22

5 out of 5

Communication and planning was…

Communication and planning was excellent from concept through installation and go live. Minimal surprises.

CL

Cameron Layton

11/04/22

3 out of 5

Easy Set Up / Subscription Fees Need Work

Super easy set up and quick delivery. I have been with Toast since the beginning, and after 5 years replaced our last original elo display. Love Toast and how they’ve grown, just wish the monthly software subscription was non existent or much lower, with the amount of money they generate from my business alone. I have added more KDS screens and FOH terminals but would definitely purchase more technology if the monthly subscription fee wasn’t per device. Maybe look at doing at 1-10 devices $ ...

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S

Sean

10/29/22

5 out of 5

Finally, a POS system that makes sense.

I have been using F&B/hospitality POS systems for over 25 years. Toast is BY FAR the best I have used. Super easy to program, adjust, train others on, etc. The speed of changes and live-time data is really impressive. No more calling the I.T. Manager to help with menu changes and printer destination changes!

S

Sean

10/29/22

5 out of 5

Finally, a POS system that makes sense.

I have been using F&B/hospitality POS systems for over 25 years. Toast is BY FAR the best I have used. Super easy to program, adjust, train others on, etc. The speed of changes and live-time data is really impressive. No more calling the I.T. Manager to help with menu changes and printer destination changes!

BG

Brett G

10/28/22

5 out of 5

Professional customer service

Date of experience: October 29, 2022

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].