9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 361-370 out of 1243
PS
Pepe Schley
02/20/23
What makes this a great system is it is…
What makes this a great system is it is well thought out! One Thing I would suggest! There needs to be a training mode for new hires. I think this will be very helpful when doing POS training. Being able to put a new server in training mode will good for both parties.
RA
Robert Arlauskas
02/19/23
POS LOcked UpNo Resolution From Toast
I had an issue last week that took hours on the phone and had to talk to 6 different people on the phone to get it resolved. Their support staff is very poorly trained. Today our POS was locked up all day because a wrong login number was used. I called them and spent 2 hours on the phone with no resolution. It's still down. Was told at 1:30 that they would call me to fix our issue. 5 hours later still no call. Judge for yourself, but in my opinion NCR was significantly better. Stay away.
SP
Shawn P. Walchef
02/18/23
How to immediately improve your digital hospitality…
Our BBQ restaurants in San Diego switched from Aloha NCR to Toast during the pandemic. Making the switch was the most important move for our entire tech stack and for the digital hospitality we can now provide our guests. One of the most impressive part of switching to Toast is working with leaders in their company who truly care about our success and the industry at large.
SP
Shawn P. Walchef
02/18/23
How to immediately improve your digital hospitality…
Our BBQ restaurants in San Diego switched from Aloha NCR to Toast during the pandemic. Making the switch was the most important move for our entire tech stack and for the digital hospitality we can now provide our guests. One of the most impressive part of switching to Toast is working with leaders in their company who truly care about our success and the industry at large.
OA
Oscar Aguila
02/17/23
Helpfully a lot!
Date of experience: February 18, 2023
OA
Oscar Aguila
02/17/23
Helpfully a lot!
Date of experience: February 18, 2023
FP
Fratelli's Pizza
02/16/23
It works as expected
It works as expected. In this day and age that is a feat in and of itself. Nicely done. Ty.
FP
Fratelli's Pizza
02/16/23
It works as expected
It works as expected. In this day and age that is a feat in and of itself. Nicely done. Ty.
M
Matt
02/15/23
Toast has the best customer service for POS system
Toast team is awesome, best piece of tech I have at our restaurant
M
Matt
02/15/23
Toast has the best customer service for POS system
Toast team is awesome, best piece of tech I have at our restaurant
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].