9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
Add to compare
Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
Filter results
Sort by :
Showing 351-360 out of 1243
D
David
02/20/23
We have had Toast for the last two…
We have had Toast for the last two years. Prior to that we had two other pos services in the prior eight years. Toast is by far the best system, service and price.
MS
Main Street Pizzeria & Grille
02/20/23
No communication process at all
No communication process at all. Sales team give different answers and Toast customer service will give different answers. Please make on your CC process charge. They don’t have their own processing system. Also, they will charge for everything function which is not explained correctly. Once you sign the purchase order, they will only provide standard response that we are working and get back to you soon. I was waiting for my kitchen printer more than 3 months. Still they are investigating ...
Read more
AC
Ana Cecilia Rondon Perozo
02/20/23
Great Service
Date of experience: February 21, 2023
JP
Jim Phalan
02/20/23
The system is great...BUT!
The system is great...BUT! Toast should work online and offline completely. When the internet goes down, none of our orders get routed to the KDS,we end up printing out the checks/bills and bringing them to the kitchen. It is very irritating. There then that, it works great. Should have a waiting feature with SMS availability, should be easy to do.
A
Andrew
02/20/23
Terrible support and customer service. Always unresolved situations.
Great product, horrible customer service. Communication is non-existent and support is unorganized and unresponsive.
DS
David Saunders
02/20/23
The payroll tax team were super helpful…
The payroll tax team were super helpful in resolving our issue with the IRS.
AC
Ana Cecilia Rondon Perozo
02/20/23
Great Service
Date of experience: February 21, 2023
B
Bob
02/20/23
The Toast team and reps are super… helpful
The Toast team and reps are super competent and helpful. I wish there was a restaurant or another similar business opening I could refer to use your equipment and software, but I haven't bumped into one yet. If I were to run the Toast business, it would look almost exactly like your operations. Thank you for what you do - you make life much easier for someone like me, a startup business with zero background in any POS and payroll and everything that goes along with it! Thank you!
DS
David Saunders
02/20/23
The payroll tax team were super helpful…
The payroll tax team were super helpful in resolving our issue with the IRS.
LS
Lydia Sobol
02/20/23
We trust Toast
Toast has been one of our most trusted partners since we opened almost five years ago. I have their support line on speed dial for quick answers on menu creation, check issues, software upgrades, and much more! We would highly recommend Toast to any restaurant looking for a POS system.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].