9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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JM
jacod michael smith williams
02/25/23
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Alex
02/24/23
The best POS system out there
The best POS system out there, easy to use and great programs to pay out your equipment. I am really happy that I changed to Toast!
RI
REGINELLA'S ITALIAN PIZZERIA G
02/23/23
Very professional
Date of experience: February 24, 2023
R
Rick
02/23/23
NO CUSTOMER SERVICE AND WE WON'T CALL YOU BACK
I have a second location that went live with Toast in September 2022. Though, the system and menu work great, I'm having serious issues getting my monthly invoices corrected. Again, this has been going on for 6 months. First, the administrator that helped install, sent extra monitors and handhelds that we never ordered. I have been charged monthly fees for all the equipment and no one wants to help me fix this. Everytime I get assigned a number, the case is closed and I have to call back ...
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JP
Jessica Pagan
02/23/23
Coming from a horror story with another…
Coming from a horror story with another POS provider. Toast gave me peace of mind. Being able to have all services needed in one place have been amazing. On the other hand, customer servicer needs attention. I am not generalizing. Not all are new employees but training needs to be equal for all of them.
SS
Small Snack Shop
02/23/23
I really love the Weekly Reports
I really love the "Weekly Report" emails that break down my daily sales and number of customers. This allows me to set goals for my store and also with this information I can project next month sales. The more I explore TOAST reports and capabilities the more excited I am that have this system. Staff has been more than helpful in answering my questions honestly and efficiently.
MO
Machi O
02/23/23
GREAT SOFTWARE
Date of experience: February 24, 2023
JL
Jo'El Liberati
02/23/23
Except for the POS going down and…
Except for the POS going down and losing connection every hour…
SP
Sarah Pacchetti
02/23/23
6 months and going strong!
We've been open 6 months and have loved using Toast for our POS! It's pretty straight forward and the support is great! Margaret was such a huge help in the beginning and continues to be there if we ever have a question. --Bloom Acai Cafe
CA
Chef Art Smith's Reunion
02/23/23
Very useful software to use and fully…
Very useful software to use and fully integrated.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].