9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 321-330 out of 1243
KA
Kayla A
03/07/23
"It's Okay for Simple Menus, Not the Best for Intricate Menus."
What do you like best about toasttab.com? I liked the backend as it's pretty easy to use and find certain things if you've gone through their course. They also seem to have a lot of different integrations and items that they are always adding.
MC
Milie Clrak
03/06/23
Bad customer service!
Bad customer service!! It took two hours to get a hold of someone and the person that was helping me acted like they were bothered and did not want to help at all.
AB
Aaron Born
03/06/23
Since opening in 2019
Since opening in 2019, Toast has been an excellent company to work with! Reporting is a breeze!
O
Owner
03/05/23
Toast Payroll has been really, really bad.
We signed up for Toast Payroll. It’s been the single most detrimental decision our company has made. I would give it zero stars. The setup was horrible. They applied taxes that don’t apply to us. There was no review of taxes before running payroll. You can’t do a dry run of payroll to make sure everything is correct. Any mistakes can only be corrected on the next run of payroll, which makes employees lose faith in their employer. It has been really bad for us. The Toast POS is good, which I ...
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MC
Michelle Cheek
03/02/23
You make my job so easy!
Date of experience: March 03, 2023
C
customer
02/27/23
Anytime I talk to somebody on the phone…
Anytime I talk to somebody on the phone they don’t seem to know what they’re doing. Also can’t get near the reporting info I need everything exports to excel with all these other columns I have to delete.
LS
Larry Shaffer
02/26/23
Toast has been the best PoS we have…
Toast has been the best PoS we have used so far, after filtering through a few. It has powerful reporting tools, also a fantastic ability to find tickets and issue refunds when the need arises. 10/10 experience over our previous PoS. We have been using Toast since 11-22, and have not regretted a second of it. Menus are intuitive, swap over is super easy and their team is fantastic to work with. Also has fantastic integration partners, such has TipHaus. Lets us pay our employees out the next ...
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W
Wladimir
02/26/23
efficient
efficient , and well design
RM
Robert Marcarelli
02/26/23
The Best Of The Best
The Best Of The Best! TOAST POS continues to lead the pack with constantly evolving by working with their customers. TOAST is super user friendly and offers robust reporting for single and multi-location. When I open a new restaurant TOAST is the only choice!
AS
Alejandro S
02/25/23
Complete and easy to use
Date of experience: February 26, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].