9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 251-260 out of 1243
TE
Teka Earnhardt
07/17/23
My toast rep was wonderful
My toast rep was wonderful. He was able to help me quickly and concisely. I was very thankful for his help.
LH
Leonard H
07/13/23
"ToastTab predatory practices"
What do you like best about toasttab.com? Initially on paper, ToastTab is that solution for restaurant operators that the doctor ordered, however, buyer should be aware this companies ethics are suspect at best.
EV
Elizabeth V
07/12/23
"Toast increased our menu prices by 10% overnight wihout our consent and cost us business!"
What do you like best about toasttab.com? Display is intuitive and laid out well for rining in orders. Reporting is good. What do you dislike about toasttab.com?
N
Nadia
07/05/23
Good
Could have been better.
DR
Dianah Rodriguez
06/22/23
We've had a lot of issues including…
We've had a lot of issues including outages, printer problems, etc. Since starting with Toast in January
L
Lindsey
06/21/23
I enjoy using toast
I enjoy using toast, however, the back-end customer support with their equipment is lacking in customer care/concern. Equipment is not top notch and it is difficult get replacements.
TT
Ted Teeter
06/20/23
Support has become terrible
Support has become terrible Intragrations are king door dash grub etc Xtra chef contains a lot of work with no support unexperienced once pay for toast and xtra support goes away Nobody checks up on you to see how things are going
KP
Karl Pryor
06/16/23
The representative was helpful
The representative was helpful, patient, and friendly. He was not able to fully resolve my issue (otherwise it would have been 5 star rating), he did point me to the onboarding consultant that should be able to fix it.
C
customer
06/13/23
the gentleman I worked with was great
the gentleman I worked with was great, very patient and kind
F
Felicia
06/13/23
Good service
Rep was very helpful. Toast is on top of industry
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].