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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 241-250 out of 1243

NG

Nicole Garcia

08/09/23

5 out of 5

Excellent Service

The customer service we received from Tyler Garza was excellent. He went above and beyond to ensure that our system was 100% operational before the start of our event. I would definitely recommend him to any new vendor looking to work with Toast.

KD

Kevin Danikowski

08/08/23

3 out of 5

Not clear it defaults to pick up

STOP DEFAULTING TO PICK UP. I've ordered and put in the tip information after logging in with my phone number only to release after I ordered that it won't be delivered and I even added a tip each time thinking it was for the delivery driver. I'm not dumb, it's just not clear in the UI that it's defaulting to pick up, AND I LOGIN, why, after logging in, would it not save my delivery preferences? Get your act together UX team. I don't like that I'm writing a bad review, but I tried to ...

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CS

Christina Sims

08/08/23

5 out of 5

Easy to use interface

Easy to use interface, great customer support, and durable hardware. What else could restaurant owners ask for?

CS

Christina Sims

08/08/23

5 out of 5

Easy to use interface

Easy to use interface, great customer support, and durable hardware. What else could restaurant owners ask for?

A

Anonymous

07/27/23

5 out of 5

Nice place for a drink. Great bar!

Came in for a quick drink with some friends. Kitchen had already closed but will have to try soon. Great bar area.

A

Anonymous

07/27/23

5 out of 5

Nice place for a drink. Great bar!

Came in for a quick drink with some friends. Kitchen had already closed but will have to try soon. Great bar area.

JJ

Jon Joiner

07/26/23

5 out of 5

Best decision we've ever made

Moving to Toast was an absolute game changer. It's so much easier to manage our system now. I love the simple yet Informative reporting. Also, support has been very quick with any questions we have. Highly recommend.

JJ

Jon Joiner

07/26/23

5 out of 5

Best decision we've ever made

Moving to Toast was an absolute game changer. It's so much easier to manage our system now. I love the simple yet Informative reporting. Also, support has been very quick with any questions we have. Highly recommend.

SB

Shane Bybee

07/19/23

4 out of 5

Too early for me to provide a review

Too early for me to provide a review, please relax

TE

Teka Earnhardt

07/17/23

5 out of 5

My toast rep was wonderful

My toast rep was wonderful. He was able to help me quickly and concisely. I was very thankful for his help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].