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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 261-270 out of 1243

C

customer

06/13/23

5 out of 5

Great follow-up

Great follow-up. Very responsive to questions. Easy of install and database build.

AA

aaron alaniz

06/13/23

2 out of 5

I made the switch to Toast from…

I made the switch to Toast from TouchBistro about a year and a half ago, mainly due to the superior software and integration tools offered by Toast. However, I must express my disappointment with the level of account management and support they provide. It seems that once you sign the contract, their attention and assistance vanish into thin air. There is no dedicated representative who truly understands your account and assists you in strategizing or resolving problems. When faced with ...

Read more

NA

Nice and Easy

06/10/23

5 out of 5

The agent was very helpful and got…

The agent was very helpful and got straight to the point!

RT

Rachel Thompson

06/09/23

5 out of 5

I love Toast

I love Toast. So many cool features. I am a new business owner. 5 stars

WE

William Ellsworth

06/07/23

4 out of 5

There were a few bugs getting started…

There were a few bugs getting started getting the wrong equipment payment coming out of my checking account instead of my credit card like I requested but after it was set up, modifying my menu and the ease of operation and having all my third online party ordering integrated has been so helpful

JF

Josh F

06/05/23

4.5 out of 5

"Toast is a great product but you need to be a Colonizer"

What do you like best about toasttab.com? The potential and open configuration. Almost being a universal outlet that can accept all resources. What I mean by this is there are a lot of integations and other software components that work really well with it but you really need to have a good grasp of the Toast system and the backbone or basic build of the system to make sure you dont run into issues.

JW

J W

06/03/23

5 out of 5

Toast is a great system

Toast is a great system. Easy to use and easy access to the reports you need on a daily basis.

AT

Anton T

06/03/23

4.5 out of 5

"Great UI, Functionality, and Hardware"

What do you like best about toasttab.com? ***Functionality*** - Cloud-hosted service means no need for an on-site server, and all changes can be made remotely.

KE

kerry egan

05/31/23

1 out of 5

zero customer service.

zero customer service. we hooked you up with 2 other restaurants over a year ago and have not received payment, yet we continually get emails begging us to recommend more restaurants. not happening. we also had an evening several months ago where we still have not received our credit card payments. we are about to file a police report.

AC

Alex Casantini

05/31/23

5 out of 5

The best in the business

Date of experience: June 01, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].