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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 231-240 out of 1243

DG

Deepak g

08/15/23

4 out of 5

"Solid Indian Restaurant Manager UI Based Service"

What do you like best about toasttab.com? - Cloul Hosted service and Maintainance - Customised and Changes can be done as required (Moderate)

NQ

Nejemddine Qayed

08/15/23

1 out of 5

They Do not do what they promised in…

They Do not do what they promised in the beginning I will never recommend it anymore!!!

LP

Laura Piper

08/15/23

1 out of 5

There is not an option for ZERO stars…

There is not an option for ZERO stars or that is what I would have given them! I have called Toast customer service twice TODAY. Zero answers, another escalation, another case number and NO One to talk to. This is not what I was sold and if I were not in so deep with them I would FIRE!!!! them now. My only recourse is to leave there reviews EVERYWHERE I can. I have tried to work with them and it is always left to the customer. NO ONE will look at an account holistically and nothing is done ...

Read more

BD

Binod Darjee

08/14/23

5 out of 5

Convenient to use and fast.

Date of experience: August 15, 2023

BD

Binod Darjee

08/14/23

5 out of 5

Convenient to use and fast.

Date of experience: August 15, 2023

TC

Toast Captain

08/13/23

1 out of 5

HORRIBLE CUSTOMER SERVICE

Their system is easy to use but their customer service is AWFUL! They took my phone number, to call back in case anything happens, instead of a call back I got an email with their phone number! I already waited 30 minutes, now you want me to wait again?

TC

Toast Captain

08/13/23

1 out of 5

HORRIBLE CUSTOMER SERVICE

Their system is easy to use but their customer service is AWFUL! They took my phone number, to call back in case anything happens, instead of a call back I got an email with their phone number! I already waited 30 minutes, now you want me to wait again?

NG

Nicole Garcia

08/09/23

5 out of 5

Excellent Service

The customer service we received from Tyler Garza was excellent. He went above and beyond to ensure that our system was 100% operational before the start of our event. I would definitely recommend him to any new vendor looking to work with Toast.

K

Karey

08/09/23

5 out of 5

Toast puts both the customer and the…

Toast puts both the customer and the business as a priority. It's rare to find that level of support.

K

Karey

08/09/23

5 out of 5

Toast puts both the customer and the…

Toast puts both the customer and the business as a priority. It's rare to find that level of support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].