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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 221-230 out of 1243

MS

Mohammed Salmi

08/21/23

5 out of 5

Great service

Date of experience: August 22, 2023

M

marc

08/20/23

3 out of 5

The program I have in Potomac shows no…

The program I have in Potomac shows no likeness to what I have in Baltimore as to delivery, service on line and ordering. Thx Marc Attman

SK

Sabetini Koraqi

08/17/23

5 out of 5

Toast is very good POS for restaurant.I will recommend to anyone with not hesitation.

Toast is the best for the restaurant industry.

SK

Sabetini Koraqi

08/17/23

5 out of 5

Toast is very good POS for restaurant.I will recommend to anyone with not hesitation.

Toast is the best for the restaurant industry.

JE

James Erickson

08/16/23

5 out of 5

Building a menu is very easy and the…

Building a menu is very easy and the instant update to a live terminal is great for troubleshooting or rearranging. Tried Cake and Clover and Toast seems to be the easiest to use and get help with.

JE

James Erickson

08/16/23

5 out of 5

Building a menu is very easy and the…

Building a menu is very easy and the instant update to a live terminal is great for troubleshooting or rearranging. Tried Cake and Clover and Toast seems to be the easiest to use and get help with.

TK

Tonia Kelly

08/15/23

5 out of 5

Great product

Date of experience: August 16, 2023

TK

Tonia Kelly

08/15/23

5 out of 5

Great product

Date of experience: August 16, 2023

LP

Laura Piper

08/15/23

1 out of 5

There is not an option for ZERO stars…

There is not an option for ZERO stars or that is what I would have given them! I have called Toast customer service twice TODAY. Zero answers, another escalation, another case number and NO One to talk to. This is not what I was sold and if I were not in so deep with them I would FIRE!!!! them now. My only recourse is to leave there reviews EVERYWHERE I can. I have tried to work with them and it is always left to the customer. NO ONE will look at an account holistically and nothing is done ...

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NQ

Nejemddine Qayed

08/15/23

1 out of 5

They Do not do what they promised in…

They Do not do what they promised in the beginning I will never recommend it anymore!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].