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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 201-210 out of 1243

MN

Micki Nelson

09/19/23

1 out of 5

Toast payroll is awful and their payroll support team is useless

We have been using Toast since May and have had one payroll nightmare after another. We ALWAYS have issues - even after Toast support personnel tell us things are fixed. It has cost us over $2500 that Toast has overpaid our employees. We have been very unhappy with Toast payroll and are beginning to believe Toast cannot deliver. We are about to find a different solution.

CN

Carol Nachreiner

09/19/23

5 out of 5

Your team is always helpful and…

Your team is always helpful and patient, especially with me who can be semi technology challenged.

TS

Thomas Solie

09/17/23

2 out of 5

Access to my Delivery Address via…

Access to my Delivery Address via spreadsheet

JS

Jeremy Sand

09/14/23

5 out of 5

Service was fantastic

Date of experience: September 15, 2023

MB

Mark Breen

09/14/23

5 out of 5

Toast continues to offer systems and…

Toast continues to offer systems and technology that’s easy to use and understand thus letting our teams focus more on great customer visits. Good job Toast!…keep up the good work!

D

Desiree

09/12/23

5 out of 5

I referred someone and they went to…

I referred someone and they went to talk to them the next day!! Amazing!

LF

Leo Fante

09/12/23

5 out of 5

Experience the power and difference TOAST can make for your business.

Toast was custom made for anyone that owns a coffeehouse or restaurant . If you’re in our business and not using TOAST you owe it to your self and your guest to bring TOAST on to your establishment to experience the power and the difference TOAST makes. Leo Fante FANTE’S Coffeez

TS

The Source Coffee Roastery

09/10/23

5 out of 5

Obsessed. In Love. You must sign on with TOAST.

We're absolutely obsessed with TOAST POS in our restaurant - it's a game-changer! From its intuitive design tailored to the food and beverage industry to the fantastic rewards program for our cherished guests, TOAST POS has truly transformed the way we operate and serve our customers. One of the first things that struck us about TOAST POS is its front-facing interface. It's not just functional; it's also aesthetically pleasing. The sleek and modern design blends seamlessly with our ...

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DW

Daniel Weng

09/10/23

2 out of 5

card reader failed during meal service.

Date of experience: September 11, 2023

D

dondotta222

09/06/23

4 out of 5

Great reps and quick answers

Date of experience: September 07, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].