9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 191-200 out of 1243
K
Ki
09/26/23
Customer service and POS is getting very slow
System is getting slow. Too much step everything is everywhere. The bottom is too narrow and hard to find tickets. Keep punching the back bottom to find something that is in the same category. I rather have the old look.
KJ
Kayla J
09/25/23
"Multi-Functional with Lots of Reports Available"
What do you like best about toasttab.com? I like all the different reports that are available. I also like how Toast Payroll empowers employees by being able to make their own changes to their profile, or even the ability to access it after termination (along with W2s).
AU
Anonymous User
09/23/23
"Toast"
What do you like best about toasttab.com? We used another POS before Toast, and it didn't have the functionality we enjoy now, such as online ordering. What do you dislike about toasttab.com?
DB
Deborah Bailey
09/21/23
Good pos system, weak back office
Good pos system, with really poorly designed back office functions. Service quite expensive.
L
Lesha
09/21/23
Great
Great customer support, but honestly the system works so well, I rarely have to call.
JE
James Egan
09/20/23
Trying to get a refund for an…
Trying to get a refund for an overcharge of ovet $1500 but keep getting nowhere. It has been months and I can't talk to anyone in the department that can assist. Very frustrating!!!
LT
Loyd T
09/20/23
Quite honestly I have forgotten what it was
Quite honestly I have forgotten what I even called about. I've got a lot of things going on. That said, everyone at Toast has always been nice. Sometimes it is just the way the software works.
LS
Laura Schless
09/20/23
Very kind and helpful
Date of experience: September 21, 2023
JE
James Egan
09/20/23
Trying to get a refund for an…
Trying to get a refund for an overcharge of ovet $1500 but keep getting nowhere. It has been months and I can't talk to anyone in the department that can assist. Very frustrating!!!
MN
Micki Nelson
09/19/23
Toast payroll is awful and their payroll support team is useless
We have been using Toast since May and have had one payroll nightmare after another. We ALWAYS have issues - even after Toast support personnel tell us things are fixed. It has cost us over $2500 that Toast has overpaid our employees. We have been very unhappy with Toast payroll and are beginning to believe Toast cannot deliver. We are about to find a different solution.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].