9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 1071-1080 out of 1243
J
Jim
01/29/19
Great company
Great company, great product. A little pricey. Customer service is sad. I think they grew too fast to keep knowledgeable service reps
C
Catherine
01/29/19
The POS system itself operates nicely BUT....
The POS system itself operates nicely, but if you are moving from a current system to Toast, I recommend extreme caution. The merging of data from our old system and the gift card and rewards card program, was not done properly. Toast could not rectify the situation even after many attempts they could not properly match and migrate our data. Today, a year plus later, the situation is still not resolved and causes continuous issues.
K
Ken
01/29/19
We love the platform
We love the platform, easy to use and easy to learn. Only issue we've experienced is constant problems with the Bluetooth edynamo card readers. Finally upgraded to the integrated USB card readers and they have been problem free.
S
Samantha
01/29/19
reports are easy to use
reports are easy to use, system as a whole is pretty simple. help department is hit or miss. You either get someone amazing or someone who isn't listening and give you an answer that makes no sense to your problem?
J
John
01/29/19
Great Software and Hardware, but Service is terrible
While the hardware and software are great, service before implementation and since going live has been terrible.
D
Danny
01/29/19
There has been speed issues and issues…
There has been speed issues and issues with clearing cache and old orders so they don’t show up while closing future transactions.
C
Chris
01/19/19
I have used Toast for several months
I have used Toast for several months, and there were a few hang ups in the beginning. However, Toast support has always resolved issues quickly, and the system itself is easy to use and adapt to my restaurant’s individual needs.
TH
Tanya H
01/19/19
"Toast is toast"
What do you like best? That it seamlessly Works alongside with tablets to take orders at tables
UI
User in Restaurants
01/14/19
"Easy to use, hard to contact"
What do you like best? The software itself was simple to use and aesthetically pleasing.
SH
Shanna Hack
01/14/19
I absolutely love the toast post…
I absolutely love the toast post system. It works great where I work an we couldn't do with out it
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].