9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 1031-1040 out of 1243
AI
Administrator in Restaurants
04/25/19
"Easy on the go app to be used in restaurant and on the road"
What do you like best? That I can log in from home to see what is going on in any restaurant.
C
Customer
04/02/19
My experience with ToastTab
I tried multiple attempts to get in contact with ToastTab. Both by email and also by calling their hotline. Voicemails were ignored and emails were never answered. It should not be this difficult to get in contact with a company. The customer service experience should be easy and the experience should be positive and friendly. This was unfortunately not the case with ToastTab. Nobody called me back, nobody followed-up.
UI
User in Restaurants
02/26/19
"Extremely user friendly"
What do you like best? Allows us to organize the way we choose. What do you dislike?
B
Bobby
02/18/19
Toast is very good
Toast is very good. There are many features other P.O.S. systems don't have that stand out. Quick edits. Instant Refresh. Ease of use. Like most things it could use some updates in the software. Device specific menu offerings. The menu implementation was very difficult. All that being said I'm glad we chose Toast and would reccomend to anyone.
UI
User in Restaurants
02/12/19
"Touch of easy still has kinks."
What do you like best? Was easy to use once all computers were customized to our liking & usage. Design of system was chic.
N
Nick
02/11/19
Excellent system
Excellent system and delivery of initial setup. The support staff needs more restaurant experience of how different kitchens work as this is where they fall short.
S
Sam
02/06/19
Most information was helpful and…
Most information was helpful and honest. Still needs a little improvement with customer service with some individuals. I love the cloud based system where I can get to reports from anywhere!
M
Megan
02/06/19
Works better then advertised.
Date of experience: February 07, 2019
C
Carla
02/06/19
"No Tip" auto-populates so if a…
"No Tip" auto-populates so if a customer is not focused they may not leave a tip before they complete the transacrion. Then they end of requesting the check be reopened by a manager. This is a change from a previous update. No tip anount should populate allowing the customer to have to decide.
R
Rudolph
02/05/19
Surprise fees and scaling very…
Surprise fees and scaling very expensive amd unexpected
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].