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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1021-1030 out of 1243

A

Anthony

06/09/19

4 out of 5

Generally a good system

Generally a good system. I’m a week into going live and so far have had few major issues. Nothing negative to say!!

J

Jacob

05/30/19

5 out of 5

I never knew that a restaurant point of…

I never knew that a restaurant point of sale system could be so useful. I have been using Micros for the better part of the 20 years I have been in the industry and Toast was like salvation. It is so lightweight and functional. The analytics are amazing. The user interface is clean and accessible. Everything is designed from the ground up to be thoughtful and useful. It is a great system and I could not be happier with it.

J

Joe

05/27/19

5 out of 5

Dependable

Always helpful. I’ve never had a situation they couldn’t resolve.

M

Michael

05/23/19

5 out of 5

Pleased to date

So far the system is working well. I need to spend more time int he Toast University so I can better use the system.

AI

Administrator in Food & Beverages

05/22/19

5 out of 5

"Favorite POS system"

What do you like best? I love how simple it is to view payroll reports, employee time entries, and sales summaries through the online website.

AI

Administrator in Food & Beverages

05/17/19

4.5 out of 5

"Best small business POS system"

What do you like best? I love how easy it is to add staff, change menu items, pull sales reports, and track employee time cards.

DH

Donna H

05/12/19

5 out of 5

""Toast Review""

What do you like best? It's a simple to-utilize programming, with a set-up that takes into consideration numerous areas and matching up with stock to examine deals. Toast has created, and keeps on improving, a standout amongst the best POS stages we have experienced. Their help is first rate and they reliably treat our business as their very own augmentation. Toast has reliably been a key accomplice for us and has helped us execute a POS arrangement that conveys all usefulness that we were ...

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A

Amy

05/08/19

5 out of 5

Impressive!

From the initial inquiry call to the “go live” date, we’ve been extremely happy. Changing POS systems seemed daunting to me, but it could not have gone any smoother. Shout out to Kyle and Taylor, our engineers, and a big thanks for your patience and excellent training. We ❤️ Toast already!

R

Robert

05/06/19

4 out of 5

This is the one you are looking for! 4.999 Stars!

I use to be in the POS business and am now a restaurateur. Have used both Aloha and Lavu prior to migrating to Toast. Toast has the power of Aloha with the low cost of Lavu. Software is fantastic. Very stable. Very fast. Easy to learn. My staff gave very little push back on the new system. Even my older generation staff love the handhelds. I would strongly encourage those shopping systems to put Toast at the top of your list. Only reason I did not give 5 Stars is that it seems that they are ...

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C

Chris

05/01/19

5 out of 5

Great company

Great company. The support has been top notch and have been available when needed. They ease you in to the transition.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].