Tickit Health Reviews in October 2026: User Ratings, Pros & Cons

Good for basic usage

What do you like best? It is one of the few decent platforms that combine CRM and Project Management in one place. What do you dislike? There are a number of features which users have long requested on their website (which they encourage but that they have yet to incorporate. Recommendations to others considering the product Use the free trial to see if it suits your needs. What business problems are you solving with the product? What benefits have you realized? I oversee many projects ...

Easy to sell

What do you like best? The format is user friendly and intuitive. What do you dislike? When doing reports it was unclear what to do before really trying different things. What business problems are you solving with the product? What benefits have you realized? We are solving the problem of having a singular location for our data and information needed to make contacts and sales. We have just recently implemented this product in to our company and it is already showing good benefits. Our ...

Natalia's Insightly Review

What do you like best? I like the fact that it keeps all the contacts as well as their details in one place. I also like how it integrates with other systems that I use. For me, it's a one-stop shop to view partners, details, and all related purchasing and pricing of materials sold as well as potential sales. What do you dislike? I don't like that there is no recovery for contacts that were deleted. This has caused me and my colleagues to have to do a lot of legwork if contacts are ...

Love Insightly

What do you like best? I like that everyone in the office can communicate in an open forum style and we can add messages to tickets as we go along. We use all that insightly has to offer. Including pipelines. I am usually the one who learns the upgrades and relays messages on. What do you dislike? I would like to have some sort of spell check function in insightly. I understand that this crm is used in multiple countries which would make it difficult to have an accurate spell check. But ...

Great tool that keeps us organized

PROS & CONS What are the best aspects of this product? Insightly provides us with automated workflows so we can easily project and create tasks based on our company progress. This software helps us to keep track of specific subsets of clients that require certain actions with Tags. For example some clients with the Maintenance tag ask us to perform maintenance tasks on their project periodically, with Insightly we are able to assign the task, and keep a record when it was performed and ...

Gets the job done - keeps getting better

What do you like best? The mobile app and the company's commitment to development are my favorite things about Insightly. As far as CRMs go, the functionality is pretty basic. That said, this year Insightly has rolled out several updates with functions that are improving the usability of the system. What do you dislike? Reporting is weak within the system. I have to export data and manipulate it in Excel spreadsheets to get the reporting that is useful for me. There's no way to manage ...

Using Insightly as a mission critical application

What do you like best? Having the application web based makes it very flexible. What do you dislike? There is NO proactive support for the product. We have huge problems with the email system which, when contact support, they say "oh yes there is a problem with that" yet they have never said a word about it even though they knew it was an issue. The calendar is very weak and the integration with Google calendar is dismal. Lastly, all support is via email which makes considering this ...

Easiest way to connect with clients!

What do you like best? I enjoy how I may easily compose emails, check notes, verify info, and see when my emails have recently been read on Insightly. Is actually all right there in addition to I may easily create web templates that insert the consumers name when just mailing out the template. Is actually absolutely fantastic! Also, realizing the percentage rate regarding my emails being exposed if a good characteristic. And it tells myself where they are getting opened from. What do you ...

Concise, intuitive and friendly Customer Relationship Management system for everyone

What do you like best? I enjoy being able to connect every contact, lead, organization to everything within the CRM system. I can connect contacts to organizations, organizations to other organizations and quickly convert leads into contacts. The feature I enjoy most is creating customized pipelines and tasks for our customer service department to follow as we on board on customers. Custom fields are a great feature too! We can track specific things we are asking or looking for from our ...

Powerful CRM tool for small sized business with great features

PROS & CONS What are the best aspects of this product? Our sales, project managers and accounting team are all in one place and on the same page with our clients. We don’t need to lose time in sharing mails anymore. Insightly helps us to make easy transition of opportunities to projects. We can even link emails and add contract for each project. We are using the tag features to distinguish projects and we are able to assign owners as well. What aspects are problematic or could work ...