ThunderTix Reviews in June 2026: User Ratings, Pros & Cons

I used Ticketmaster for many years with the Asheville Symphony. ThunderTix is much better.

What do you like best? I like the fact that the tickets are printed with the purchaser's name on them. Also it's great to be able to run the charges directly through the program. I wasn't able to do that with the Ticketmaster program I used at the Asheville Symphony. I have found ThunderTix to be very user friendly and I enjoy using it. What do you dislike? Often customers call because they're having trouble ordering online. And of course, the seats they've selected are "on hold" and ...

Great DIY platform

What do you like best? Their rates are affordable and the platform is pretty flexible for various show needs. What do you dislike? It would be fantastic if tickets could be scanned via camera on an iPhone/ipad/other smartphone. Recommendations to others considering the product Great system if you can get through the intricacies. Definitely requires skinning (via CSS the platform for website integration What business problems are you solving with the product? What benefits have ...

Great Customer Service

What do you like best? They listen and respond to any issues. They are constantly trying to improve their program. I find it fairly user friendly and intuitive. What do you dislike? There are definitely some features missing. You can't split payment between cash and credit card in one transaction, and the public can't buy tickets within an hour before show time. Recommendations to others considering the product I recommend this product. We have thousands of customers a year and this ...

Easy to use and understand beneficial to customers

What do you like best? Being able to organize different prices for different tours. Being able to exchange tickets from one day to another with considerable ease. What do you dislike? Not being able to have all months available for purchase at once. There's also been some issues with credit card zip codes not matching up with what customers put into the system and so we're forced to bypass the issue by skipping filling out the credit card address information. Recommendations to others ...

Best cost available

What do you like best? The price has proven to be unbeatable whenever competitors call. We love the monthly cost and the fact that we can keep whatever we choose the online fee to be. What do you dislike? Everything is moving to a mobile platform nowadays, and it seems like ThunderTix hasn't been able to keep up. The mobile view for buying tickets isn't exactly user friendly and we get calls OFTEN of people struggling to purchase their tickets. Recommendations to others considering ...

Using Thundertix as a small business has been a great experience

What do you like best? Lower price than all the competition. Easy to use webpage. What do you dislike? Some minor quirks which our primary users have run into, but overall it's a very usable website and our staff has been happy with the services provided. What business problems are you solving with the product? What benefits have you realized? We have outsourced our event tickets which allows our employees to spend their time on more value-adding projects/opportunities

Lighting fast way to get tickets.

What do you like best? I like how easy it is to find tickets for any event you are looking for. Other platforms take you through multiple, confusing steps to get to the tickets you want to buy. But ThunderTix makes it extremely easy to find the tickets you want for whichever event you are looking for. They make it easy buy the tickets with relatively easy payment processing. They also make the ticket confirmation easily accessible and printable, which is great for our patrons who are not ...

A new software with a promising future.

What do you like best? The ability to be a ticketing software for multiple venues, styles, capacities, and price points. What do you dislike? The lack of quality in details. Although not earth-shattering type problems, there are many little things that could be improved. Very minor things but things nonetheless. Doesn't seem like there is the time or labor available to take care of the little things, especially when there are so many unique uses of ThunderTix. There is the Request a ...

ThunderTix for Restaurants

What do you like best? ThunderTix lets me sell tickets to wine dinners at my restaurants. What do you dislike? Some guests do not like buying tickets instead of making reservations. It also is a third party that links from my site, which is not the best. Recommendations to others considering the product Yes. What business problems are you solving with the product? What benefits have you realized? We had a lot of people who would make a reservation but not show up, that has ...

Quick and easy to use

What do you like best? I've worked with several other platforms and ThunderTix is very easy to use What do you dislike? Nothing really. Every product can use improvements but nothing stands out. What business problems are you solving with the product? What benefits have you realized? Sold tickets and was seamless and not laborious