ThunderTix Reviews in June 2026: User Ratings, Pros & Cons

I have had a pretty good experience with Thundertix, overall. However some changes should be made.

What do you like best? I like that I can constantly change and update my event as needed. What do you dislike? I don't enjoy the fact that you can't sell tickets in pairs or groups or tables, and then have the tickets sold to correspond with that. We wanted to sell tickets at 1 at full price, 2 at a discounted price (by percentage. And thundertix doesn't allow that at all. We had to work around that by creating a new ticket type that was 2 tickets for a certain price (which was a ...

I use Thundertix to sell tickets for special events and dinners at my three restaurants.

What do you like best? Thundertix is easy to set up, allows me to control any fees that are visible to my guests, and integrates well with my websites. I like my flexibility in avoiding processing fees but also my ability to add service fees as needed. What do you dislike? I wish I was able to customize the landing page a little bit more and make it feel like it was more part of my brand. When my guests use ThunderTix, they are very clearly leaving my organization and being rerouted to ...

Over the Top" Wonderful!

What do you like best? From the very first contact with ThunderTix over the phone, I knew I had found the right ticketing system for our choir. Every question was answered confidently. Details of the system were explained in very understandable laymen terms. Limitations of the ticketing system were offered honestly with explanations of how to overcome them. After deciding on ThunderTix, I was walked through the steps of set-up quickly and easily. The choir's performance ticket system was ...

Best in the Business

What do you like best? We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend ...

Moving from a paper environment

What do you like best? We moved from a totally manual, paper environment to Thundertix. It has gone very smoothly because Thundertix matched our old process and ticketing scheme so closely. Our audiences have enjoyed being able to order tickets from home. Furthermore, the cost of Thundertix is low enough that we have not had to add a convenience charge to ticket order. Customer service has been excellent. What do you dislike? We would like to be able to show a range of price for things ...

Thundertix - An Excellent Ticketing System In All Respects

What do you like best? The best thing is that the customer service is highly responsive to us, even on weekends, not that we require them a lot - but when we do, they're there. The next best thing is that the system is easy to use, and they listen to suggestions that might make it better. I get all the information I need from Thundertix (I'm an IT guy for my day job which is key to understanding the realities of your business. Going with your gut is one thing, but if you do, you have to ...

Sticking with Thunder Tix

What do you like best? They have adapted the program to our unique needs. You get a live person when calling in for help. What do you dislike? Somewhat cumbersome click throughs to exchange tickets. We have so many events on one day that the view can be challenging. Recommendations to others considering the product Have them walk you though a trial. Research payment options. What business problems are you solving with the product? What benefits have you realized? We don't have ...

ThunderTix - The Most Versatile, User-Friendly, and Data Accessible On-Line Ticket System Around

What do you like best? In researching and using on-line ticketing systems, ThunderTix stands out above the crowd because of its ease of use, flexibility in venue adaptability, data reporting, and remarkable tech support. ThunderTix is one of the few on-line ticketing resources who listens to the advice of its users, and responds with new tools and solutions to common hurdles that come with major event planning. Their stellar tech services staff is always around to supply personalized ...