TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons
Streamlining behavioral health practices, one click at a time.
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Starts from $40.00 / month when Billed Yearly, also offers free forever plan
TherapyNotes Reviews & Ratings
Spotsaas Editor’s POV
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more
TherapyNotes pros and cons
Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.
Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.
Customization options and features might be overwhelming for new users without adequate guidance.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.
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Showing 291-300 out of 340
RM
Robie M.
07/22/20
Top-Notch Assistance!
I have been using TherapyNotes for a little over a year and a half. I have a solo private practice, providing psychotherapy services to my community. I have had to call TherapyNotes for questions and have always been provided with "top-notch" assistance. The individuals who provided "Customer Success", are always calm and patient, never making me feel dumb for calling, like some IT support I have received in the past. They will and have gone the extra mile to help trouble shoot issues I ...
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RM
Robie M.
07/22/20
Top-Notch Assistance!
I have been using TherapyNotes for a little over a year and a half. I have a solo private practice, providing psychotherapy services to my community. I have had to call TherapyNotes for questions and have always been provided with "top-notch" assistance. The individuals who provided "Customer Success", are always calm and patient, never making me feel dumb for calling, like some IT support I have received in the past. They will and have gone the extra mile to help trouble shoot issues I ...
Read more
EN
Elizabeth N. Tramonte
07/20/20
Speedy response
Speedy response, well-trained support staff, succinct instructions, patient personalities, knowledgeable and professional.
EN
Elizabeth N. Tramonte
07/20/20
Speedy response
Speedy response, well-trained support staff, succinct instructions, patient personalities, knowledgeable and professional.
MM
Melissa Morrison
07/19/20
I am very pleased with the Therapynotes…
I am very pleased with the Therapynotes support team. I receive quick responses that are helpful and have concise instructions when needed.
F
Frank
07/19/20
Great EHR and Customer Service
The EHR alone is great, but TherapyNotes's customer service is truly fantastic.
F
Frank
07/19/20
Great EHR and Customer Service
The EHR alone is great, but TherapyNotes's customer service is truly fantastic.
MM
Melissa Morrison
07/19/20
I am very pleased with the Therapynotes…
I am very pleased with the Therapynotes support team. I receive quick responses that are helpful and have concise instructions when needed.
CB
Clairice Brown-Allen
07/18/20
I would highly recommend this coming
I would highly recommend this coming. I am very pleased with the services that I have received thus far. I just recently signed up with them and I had questions that I needed to have answered. I was surprised to learn that the company has weekend hours for customer service. I called and spoke with Daniel and he was very helpful. He was very professional and knowledgeable. Before hanging up, he asked me several times, was there anything else he could help me with. I have a non-profit that ...
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CB
Clairice Brown-Allen
07/18/20
I would highly recommend this coming
I would highly recommend this coming. I am very pleased with the services that I have received thus far. I just recently signed up with them and I had questions that I needed to have answered. I was surprised to learn that the company has weekend hours for customer service. I called and spoke with Daniel and he was very helpful. He was very professional and knowledgeable. Before hanging up, he asked me several times, was there anything else he could help me with. I have a non-profit that ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].