Text Request Reviews in June 2026: User Ratings, Pros & Cons

"Text Request makes communicating with customers a breeze."

What do you like best about Text Request? The platform is user friendly with all the features you could ever want or need. Monthly plans are affordable. I love that we can track useage. Customer support is quick to respond and answer questions.

"A Versatile Tool for Customer Communication"

What do you like best about Text Request? Text Request allows multiple team members to communicate on the exact same texting line. This allows you to have a single phone number for customers to text that anyone can see. It's a simple way for multiple team members to quickly receive and respond to external clients

"Text Request is user friendly and a safe space for patient communication, it is awesome!!"

What do you like best about Text Request? User Freindly & great for patient communitcation What do you dislike about Text Request?

"Great Tool"

What do you like best about Text Request? That it is easy and has many tools to use to best take care of my customer What do you dislike about Text Request?

"Constantly improving and evolving product"

What do you like best about Text Request? Customer service. Many of the services offered are not intuitive. The functionality is all there, but even with the manual, it's easy to get confused. Fortunately, they have patient customer service people willing to stay with you to make sure their product works as you need it to.

"Quality product. Affordable price."

What do you like best about Text Request? The value of what you get is well worth their low price point. They also have very active customer support to help with any needs in a smooth way. Even complicated ones involving multiple parties.

"Sleek and elegant and works pretty well"

What do you like best about Text Request? Very smooth and good looking. We've been liking it so far. What do you dislike about Text Request?

"Consistent and helpful each day"

What do you like best about Text Request? I use Text Request on a daily basis. It is the easiest way to connect with clients and I can be confident that they are receiving my message. It allows for quick communication and builds relationship in this digital age. Text Request is also very easy to train our employees and volunteers in. It doesn't take longer than a few minutes for most people to get the hang of it.

"Quality Messaging Service"

What do you like best about Text Request? Text Request has been very great for our office staff to use to message with patients back and fourth about appointments and verifying information. We all have our own log ins and it will keep record of who in the office mesaged / responded to the patient since we use this daily. We were able to integrate with our old system quick and easily and our accout was set up in less than 12 hours with all of our old records and contacts. They also offer ...

"Awesome service, a game-changer for our business"

What do you like best about Text Request? I love that I'm able to send a text message without using my personal phone. I like that it looks like a normal conversational message too, not something spammy with "Text Y for yes" type language. I love that it can come from our office phone number.