Text Request Reviews in September 2026: User Ratings, Pros & Cons

"Great but needs some updates."

What do you like best about Text Request? My favorite feature of Text Request is the ability to send my clients their documents VIA text. A lot of my clients requested this as it was more convenient and some of my client did not even have an email! Now Im able to attach files and send instantly.

"The best alternative to ZipWhip"

What do you like best about Text Request? The best part of switching to Text Request from ZipWhip was how easy it was to implement. It transferred everything over - our templates, our contacts and even text history. The customer service was excellent in getting set up. We use texting every day to communicate with our customers, so it was important to have a system in place when ZipWhip shut down, and Text Request just made it very easy. I also love that there is no additional charge to have ...

"Text Request does not provide us with what we were looking for or what we were promised."

What do you like best about Text Request? They have pretty good customer service; I usually get a reply to any questions within 24 hours. It was very easy to use the ZipWhip Integration tool to move our contacts over. Also, it was easy to learn how to use it and teach others how to use it.

"Great app for the workplace"

What do you like best about Text Request? Convenience, easy to use and implement in the workplace What do you dislike about Text Request?

"LOVE Text Request!"

What do you like best about Text Request? I Love how easy it is to send mass text messages. We send thousands every month and it makes it a breeze. What do you dislike about Text Request?

"Perfectly Convenient"

What do you like best about Text Request? Most helpful is how convenient and easy to integrate/implement What do you dislike about Text Request?

"Great Service"

What do you like best about Text Request? I really like the how user friendly it is and how consistent it is. Other apps and companies the app with go down for days. It gives you the option to schedule your text appointment confirmations ahead of time to be sent at a specific time and day as well.

"Easy to use and navagate"

What do you like best about Text Request? the simplisity and way it is organized, if i have questions customer support is easy to reach as well What do you dislike about Text Request?

"Easy, Breezy, Cover-Text!"

What do you like best about Text Request? I really enjoy using Text Request to reach out to patients. As a billing specialist, I find it hard to communicate with clients, especially during the day. TextRequest makes it fast and easy, and who doesn't text these days? We have gotten a huge uptick in client response because of the text software. My favorite part is that TextRequest lets you know if your message was sent or seen-- no worrying about your text entering the nebulous void here! I ...

"Great way to reach clients who may not want to answer the phone for numbers they do not know."

What do you like best about Text Request? I like being able to send out and recieve texts to our agency's landline phone number. We have only been using it a short time, but so far I feel that it is going to assist us in keeping in contact with more clients without having to use our personal numbers.