Text Request Reviews in September 2026: User Ratings, Pros & Cons

"Experience"

What do you like best about Text Request? Easy set up and responsive representatives What do you dislike about Text Request?

"Simple effective customer communication!"

What do you like best about Text Request? It is integrated and so simple to use. It helps us to quickly and confidently stay in communication with our customers so we can better serve them.

"Great for the new generation"

What do you like best about Text Request? It is very helpful interacting with younger clients that don't answer emails or phone calls. What do you dislike about Text Request?

"Very easy to locate your texts that you sent out - to look for a reply."

What do you like best about Text Request? Often we need the phone number of the HHA (person we are texting), and with Text Request, it is very easy to find. What do you dislike about Text Request?

"Great option for text messaging"

What do you like best about Text Request? Super happy that I can bulk text and each of my employees get their own profile so we can see who sent a message! What do you dislike about Text Request?

"Text Request allows my business to deliver important information to my clients almost effortlessly"

What do you like best about Text Request? How simple it is to use and how well organized the website is. What do you dislike about Text Request?

"Target Gift Card"

What do you like best about Text Request? Text request is fantastic!! My overall interaction with it has been wonderful. It serves as a valuable resource that enables us to maintain communication with our field staff and clients. The feature I appreciate the most about Text request is its user-friendly nature and tha capability to dispatch messages to a group.

"Good Experience"

What do you like best about Text Request? How easy it is for the member to recieve documents and send photos of documents. What do you dislike about Text Request?

"Great replacement for Zip Whip"

What do you like best about Text Request? Everything is easy to access and each user has their own account and signature. What do you dislike about Text Request?

"Text Request Review"

What do you like best about Text Request? We started using Text Request due to Zipwhip shutting down. The service is very easy to use and has a similar visual aspect. Integration was a snap. The customer support with the transfer was very simple. We use multiple dashboards everyday.