TestRail Reviews in June 2026: User Ratings, Pros & Cons

Great QA tool to track test cases

What do you like best? The ability to quickly add and iterate on test cases What do you dislike? UI can be difficult to navigate at first What business problems are you solving with the product? What benefits have you realized? Tracking test cases can be a powerful too. The ability to export reports helps us review and address test coverage in weak areas

One of the best test case management software suites.

What do you like best? I love the organization and re-usability of the test cases in Test Rail. Prior to we were using spreadsheets and you can imagine that doesn't scale well when you need to regression test. What do you dislike? Would be great if Test Rail put some form of templates together to help pre-select specific test cases. We find ourselves needing to select a subset of test cases for specific scenarios. What business problems are you solving with the product? What benefits have ...

Solid Test Management software

What do you like best? We trialed several test management softwares that integrates well with atlassian Jira. Testrail was the clear winner. It is easy set up and get going right away. It is a solid Test Management software. What do you dislike? User interface is sometimes confusing and could be better What business problems are you solving with the product? What benefits have you realized? Test management, integration with Jira, test runs. We have been able to move away from cumbersome ...

Testrails as Oakgates Quality Management Software

What do you like best? The reporting and milestone/test run feedback, and the programmable API's which allow us to to run our automated regressions based on test plans we build in testrails without external user intervention. What do you dislike? Testrails could really use much better search capabilities. Once your test suites and cases get large enough it becomes really important to be able to search and aggregate cases together in ways you may not have thought necessary when building up ...

Good tool for keeping tracking testcases

What do you like best? Jira integration, results tracking, progress charts What do you dislike? TestNJ integration, it is not trivial to implement. Reports looks a bit not clear for me. UI might be "fresher" a bit, but not like recent Jira : Recommendations to others considering the product Convenient tool to keep TC and test run results tracking. Helps organize the team work What business problems are you solving with the product? What benefits have you realized? We keeping test ...

TestRail is a good tool for keeping testcases.

What do you like best? I like how TestRail organizes all our testcases. What do you dislike? Have difficulty moving the test case around to different folder especially new created ones What business problems are you solving with the product? What benefits have you realized? Keeps all our regression tests organized.

Best Test case management System

What do you like best? Simple UI, make life easy. Very easy to do bulk edits. 3-pane view for test cases Organization of Test case JIRA integration for bugs and references What do you dislike? Searching....Still searching what I dislike. What business problems are you solving with the product? What benefits have you realized? Organization of test cases for the wide spectrum of products Test case assignment across testers in different time zones.

Been using for years.

What do you like best? The interface is easy to approach but over the years I've been able to take things to quite advanced levels. The ease to update suites and reflect right away in runs is a nice touch amongst many. All in all, I value the way I can get a snap shot of a testing experience from the testers! What do you dislike? I still wish I could copy entire projects similar to a git clone of a repo. Recommendations to others considering the product Please stay ahead with the UI/UX ...

Engineering Manager

What do you like best? Ability to manage test cases and test runs What do you dislike? As the list of runs grows, it's better to have ability to delete runs by using multiselect What business problems are you solving with the product? What benefits have you realized? It helps me monitor my quality

Easy to use

What do you like best? The product is very easy to pick up and use immediately. Before we had a QA engineer the task of testing fell on me temporarily. I was able to quickly create some tests to run through. I also appreciate how easy it is to export tests to move to another account. What do you dislike? The UI is a little clunky and is a little confusing when trying to navigate around the application. What business problems are you solving with the product? What benefits have you ...