TestRail Reviews in May 2025: User Ratings, Pros & Cons

Test Lead

What do you like best? Test repository, editing and moving test cases around. Export feature after execution Milestone feature Dashboard with milestone listed for every project What do you dislike? Testrail to Jira integration , it doesn't open up the the Jira tickets What business problems are you solving with the product? What benefits have you realized? It has been used as test repository , so as to track the execution for every milestone

Excellent tool to scale your Q/A process

What do you like best? I love the analysis across multiple tests and the integration with Jira. What do you dislike? It could be easier to clone multiple-test processes. What business problems are you solving with the product? What benefits have you realized? Stability, efficiency - less time fixes issues that could have been prevented.

QA lead

What do you like best? Test Case links and organization and milestones What do you dislike? cannot mark indiviual test steps as pass or fail in the test cases - overall results impacts What business problems are you solving with the product? What benefits have you realized? Requirement mapping

Test rail brought balance to the chaos

What do you like best? Milestones, ability to assign testcases to specific users What do you dislike? Menu structure may confuse inexperienced users Recommendations to others considering the product Try it, learning curve may be a bit steep if you haven't used anything similar, but in the end you will enjoy it. What business problems are you solving with the product? What benefits have you realized? TestRail replaced excel spreadsheets and brought better control over test cases

Exactly what is needed

What do you like best? It is a simple & straightforward Test Management platform. TestRail doesn't attempt to over-complicate the process with unnecessary features. In addition, its terrific documented API easily allows our test automation platform to hook in and report statuses of every automation run. What do you dislike? The UI is not as flashy as some competitors, but the functionality is terrific. Recommendations to others considering the product Determine what features you need, ...

Broad reaching, versatile test management

What do you like best? TestRail p[rovides a basic, simplified structure for managing tests, and then allows the user to build it out in a way that follows their test methodologies. You need only enter a test once and TestRail allows you to re-use it in multiple ways, to version it, copy it, or modify its contents is a way that it propagates through all the planned testing. If you're using a different solution and want to import those tests, just get them in a .csv file and match up the ...

Simple, useful and easy to use

What do you like best? I’ve been using TestRail for about a year not for different projects and clients. It’s easy to set up and modify and replicate test cases. This tool does what you want it to do in the way you expect it to do it. What do you dislike? I sought out this product because a client had an export from another company they were working with. I guess the only thing that was not as intuitive as the rest of it was the import when dealing with custom fields. It may be better ...

Product Support Engineer

What do you like best? The ability to automatically see test results as soon as I am finished testing What do you dislike? I have had trouble with creating tests and putting them in their own category but after awhile I got the hang of it Recommendations to others considering the product Read up on manuals and guides before hand What business problems are you solving with the product? What benefits have you realized? Whether or not all of our data is going through and being sent back, ...

Test Rail Is Awesome!

What do you like best? Clean UI, easy to navigate, user friendly, great filter options, great customization options, great API for hooking up automation tests, great report generation. What do you dislike? The interface does not allow you to order your test suites or organize your test suites in folders for better organizing. Its simply a flat list of test suites ordered alphabetically. I'd like to see more options there because our team has more than 20 test suites and some are more ...

Great tool, fast, easy to use.

What do you like best? Able to quickly add new testcases , with the various means of copying tests. or doing mass edits to a number of testcases. What do you dislike? Inability to give developers, and product managers view only access in tools such as Jira. The current setup requires we give them a separate login to see associate testcases to a Jira card. This is bad in a few ways: 1. Another login they would have to remember for a tool they don't really use. 2. Our Development and ...