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9.6

Spot Score

TestRail - Bug Tracking Software

TestRail Reviews in May 2025: User Ratings, Pros & Cons

Simplify bug tracking and test management.

4.4

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TestRail Reviews & Ratings

4.4

Very Good

Based on 336 ratings & 298 reviews

Rating Distribution

Excellent

(214)

Very Good

(72)

Good

(11)

Poor

(0)

Terible

(1)

Expert's Review

TestRail stands out as a reliable and industry-standard tool for software testing, as highlighted by users in recent reviews. Users appreciate its user-friendly interface, making test plan creation and execution seamless. The integration with JIRA and the ability to generate detailed reports for stakeholders are standout features. Additionally, its efficiency in ...Read more

TestRail pros and cons

  • Easy to use and understand, requiring no special training for users to get started.

  • Intuitive interface for creating and managing test cases, improving user experience.

  • API integration capabilities with popular automation frameworks like Playwright and Typescript.

  • Streamlined design that enhances testing process efficiency.

  • Potential complexity for newcomers due to the richness of features, may require additional support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 201-210 out of 298

08/22/18

4.5 out of 5

Great QA tool to track test cases

What do you like best? The ability to quickly add and iterate on test cases What do you dislike? UI can be difficult to navigate at first What business problems are you solving with the product? What benefits have you realized? Tracking test cases can be a powerful too. The ability to export reports helps us review and address test coverage in weak areas

08/22/18

4.5 out of 5

One of the best test case management software suites.

What do you like best? I love the organization and re-usability of the test cases in Test Rail. Prior to we were using spreadsheets and you can imagine that doesn't scale well when you need to regression test. What do you dislike? Would be great if Test Rail put some form of templates together to help pre-select specific test cases. We find ourselves needing to select a subset of test cases for specific scenarios. What business problems are you solving with the product? What benefits have ...

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08/22/18

4.5 out of 5

Solid Test Management software

What do you like best? We trialed several test management softwares that integrates well with atlassian Jira. Testrail was the clear winner. It is easy set up and get going right away. It is a solid Test Management software. What do you dislike? User interface is sometimes confusing and could be better What business problems are you solving with the product? What benefits have you realized? Test management, integration with Jira, test runs. We have been able to move away from cumbersome ...

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08/22/18

4.5 out of 5

Testrails as Oakgates Quality Management Software

What do you like best? The reporting and milestone/test run feedback, and the programmable API's which allow us to to run our automated regressions based on test plans we build in testrails without external user intervention. What do you dislike? Testrails could really use much better search capabilities. Once your test suites and cases get large enough it becomes really important to be able to search and aggregate cases together in ways you may not have thought necessary when building up ...

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08/22/18

4 out of 5

Fantastic Test Case Management

What do you like best? The ability to quickly create test cases, create unique test runs and associate results via API. What do you dislike? The UI is a bit dated. It still performs well but it feels older. What business problems are you solving with the product? What benefits have you realized? We can now track historical status of test cases within Jira.

08/22/18

4 out of 5

Good tool to track the results of manual software tests

What do you like best? I like the pie charts that provide an overview how many test cases have passed. What do you dislike? Do not work enough with the product to be able to say what could be better. What business problems are you solving with the product? What benefits have you realized? Improving software quality

08/22/18

3.5 out of 5

An excellent tool

What do you like best? TestRail has been fantastic for organizing my team's manual regression test scripts. What do you dislike? Sometimes with larger test cases it's difficult for users to figure out how to expand all the sections so they can view all cases at one time. What business problems are you solving with the product? What benefits have you realized? Before our team was using excel for our tests. Now we can easily modify our scripts across the board. Adding screenshots has been ...

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08/22/18

5 out of 5

Good tool for keeping tracking testcases

What do you like best? Jira integration, results tracking, progress charts What do you dislike? TestNJ integration, it is not trivial to implement. Reports looks a bit not clear for me. UI might be "fresher" a bit, but not like recent Jira : Recommendations to others considering the product Convenient tool to keep TC and test run results tracking. Helps organize the team work What business problems are you solving with the product? What benefits have you realized? We keeping test ...

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08/22/18

5 out of 5

Best Test case management System

What do you like best? Simple UI, make life easy. Very easy to do bulk edits. 3-pane view for test cases Organization of Test case JIRA integration for bugs and references What do you dislike? Searching....Still searching what I dislike. What business problems are you solving with the product? What benefits have you realized? Organization of test cases for the wide spectrum of products Test case assignment across testers in different time zones.

08/22/18

5 out of 5

Using Testlink in an Agile Setting

What do you like best? Easy to setup and use. Flexible. Reliable. What do you dislike? you can't hit enter to start a search after entering search criteria. When creating a test run, if you don't add one test case, all of the test cases will be added to that run. Recommendations to others considering the product Definitely try it out. It is easy and fast to get going with it and you should be able to determine how well it will work for you. Setup sample projects, test plans, test runs ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].