TestRail Reviews in May 2025: User Ratings, Pros & Cons

TestRail is great for most Small to Medium Sized Organizations

What do you like best? I love the ease of use. It designed with a core feature set in mind and those features are easy to leverage. What do you dislike? I dislike how limited that same feature set is. If you have a complex process, that requires a lot of different approaches to report and maintain data from the various QA disciplines, the feature set becomes to limiting. Recommendations to others considering the product: Consider the size of your organization and the different QA ...

Aesthetics need to mature but functionality is great.

What do you like best? All the functionality of other products is there and test case writing is easy! What do you dislike? Some pages don't look great, and it's sometimes unintuitive to know where I need to look for my tests. Recommendations to others considering the product Give it time to get used to it. What business problems are you solving with the product? What benefits have you realized? Organization and management of test cases, suites, etc. This is crucial to our business and ...

Tool to marking test cases results

What do you like best? I have used this tool in my organization to create the test plan and mark the test cases as passed, failed and blocked. This is a very simple and easy tool. What do you dislike? I have found no issues while using this tool during testing. Recommendations to others considering the product I would recommend to use this tool on regular basis to mark the test cases results and create the test plan. This is a very simple and easy tool. What business problems are you ...

Best tool to manage the test cases

What do you like best? I have used this tool in my organization to create and mark test cases executed during test plan. It is a very simple and easy tool. We can mark the test cases based on the different results as passed, failed, blocked, not applicable and Ok but. What do you dislike? I have seen nothing to be dislike while using this tool. Recommendations to others considering the product I would recommend to use this tool on regular basis to create and mark the test cases ...

Good Tool to manage Test Run for multiple product/feature

What do you like best? The Reporting part for particular test run is Best, which gives idea about the quality health . I can email and download these reports. I can manage lots of features/ releases in Test Rail. I can have multiple test run for a release which gives me liberty to have test run for every environment where my team tests. The integration is also good. We have integrated our automation test runs with test rail which eases our management for daily production test run. I can ...

Tool to manage and track test cases

What do you like best? This tool is a very easy and simple to manage and track test cases. This tool is mostly used by testers to update the test cases results such as pass, fail, block and not applicable. This tool is also used by developers to manage test cases. What do you dislike? I have used this tool in my project and found no issues while using the same. Recommendations to others considering the product I would recommend to use this software on regular basis to update and ...

Very complete tool for testing management

What do you like best? An easy way to create, modify and delete test cases, group them. In general, TestRail has a very good way to structure, reuse and link the test cases, avoid redundancy and useful way to show the information. Also, it allows control the test runs, the life cycle of the versión and the reports make this software a great tool for QA. You can connect it with Jira and you can configure to show the test cases and bugs related between the platforms. What do you ...

Automation made easy

PROS & CONS What are the best aspects of this product? We have been able to manage all operations and tasks that deal with test cases and runs. Our quality assurance team can run regression tests for projects without much hustle. With the TestRail product, our team can create test cases within a short period and monitor each ticket with ease. Each user can contribute by running those tests and adding their results for others to see. You can do just about anything from a single platform ...

Very powerful tool

What do you like best? The best part about TestRail is that most of the things (fields, project settings, test cases setup, etc are customizable to your company's need and specific to a project What do you dislike? Would be nice if some areas and features have more explanation and details on what they can be used for, e.g 'Milestones'. What's the benefit from setting it up, etc. A big help would be having more examples in a visual form (like a short video or slides-demo on how to ...

Allows you to be organized

PROS & CONS What are the best aspects of this product? It helped us to increase visibility of the cases and runs we tested. The fact that you can test runs and cases, in different tabs, one at a time increases efficiency of the tool. We were able to keep everything in check with the quality assurance team. All documentations of past tests could be retrieved which offered a better view of the tests which were yet to be carried out. In short, it made our work easier as could trace ...