Telnyx Reviews in May 2025: User Ratings, Pros & Cons

Was having outbound SMS issues with a…

Was having outbound SMS issues with a few of our customers numbers. Messaged into Telnyx support and had a resolution within an hour. Very responsive.

Spoofing Numbers

We had a client who has had their number spoofed. Our client says they have residential people calling them stating they missed a call. Our client claims no one has called them and we checked the call logs too. We wanted to know if there was anything we could do about this. The tech told us that there will soon be measures in place to fix this issue.

Good for call recording

Use their service for Call Recording and Fax API. Call Recording works fine and well. I don't recommend the Fax API as it's not very secure against spammers and the cost cap does not work properly yet. I have been billed more than I should have but they have refunded me the amount afterward.

Great tech support...

I recently was doing research on making Telnyx our primary provider and to verify many aspects of function and compatibility. I had the pleasure of working with Jon on Intercom chat who was not only timely in his responses but very knowledgeable. I definitely appreciated how he handled the inquiries. Very patient and detailed.

Telnyx is always awesome support!

Telnyx is always awesome support!

awesome service and great audio…

awesome service and great audio quality. never loosing connection between them and my phone servers.My customer are very happy with the Service

They are quite tricky with pricing

They are quite tricky with pricing, and you can get much better value out there. We also had major issues with downtime at some points, was quite a nightmare. I hope they re-address things.

Excellent services

What do you like best? the quality of the calls and the easy configuration What do you dislike? that do not have their own applications for messages and faxes. And the recent increase in your prices per call minute. Recommendations to others considering the product: Better and faster support in solving problems. Easy configuration Rate of accessible prices. What problems are you solving with the product? What benefits have you realized? we have managed to ...

I discovered Telnyz when I was looking for a simple Rest API to send SMS.

What do you like best? Their API is very easy to use and the cost is very low. I am super excited to roll out my product to others in less than a month. Thanks Telnyx. What do you dislike? I love it all so far. Can't wait for more features. Recommendations to others considering the product: Try their trial account ,you will love how easy it is to use. What problems are you solving with the product? What benefits have you realized? I am mostly using SMS but plan to also ...

Telnyx does just what you want an infrastructure service to do - work reliably

What do you like best? Telnyx has many communication features. In our organization, we strictly use the SMS/MMS send/receive. What I like best is: - Very fine-grained control of all aspects of SMS/MMS messaging in an easy-to-use RESTful API outgoing and a straighforward webhook callback on incoming - Configurable profiles for managing multiple numbers, webhook callback URLs, etc. - Many options for permissions setup by user type in the admin interface (billing/financial, technical ...