Telnyx Reviews in May 2025: User Ratings, Pros & Cons

Great Product and easy to use

What do you like best? Customer service, I am technically challenged and customer support never makes me feel like an idiot. What do you dislike? I would like to see live chat all the time. Recommendations to others considering the product: Make the move, save money and enjoy the service. What problems are you solving with the product? What benefits have you realized? Customers that need 800 numbers, having local numbers for people to call

Excellent Service

What do you like best? Their interface is professional and clearly designed by highly regarded professionals. What do you dislike? There is nothing to dislike about Telnyx. Recommendations to others considering the product: They offer terrific customer support with an ability to create solutions to meet your needs. What problems are you solving with the product? What benefits have you realized? N/a

My Easy Experience Using Telnyx

What do you like best? Support is very responsive. Most changes are very easy to make. The UI is clear. What do you dislike? Some of the more advanced tools could be better explained. Recommendations to others considering the product: It's the best at what it does among comparable services. What problems are you solving with the product? What benefits have you realized? I am able to purchase new numbers and customize numbers very easily. This has saved me time and hassle.

Telnyx has been the best carrier I have had the opportunity to work with.

What do you like best? Telnyx is fast to respond and knowledgeable immediately. You're not having to create a case and then get escalated up to someone who knows how to handle the issue, everyone is capable. The Telnyx team also gets to know you on a personal level so you feel an additional sense of trust when submitting a ticket. The portal gives me an amazing level of control including managing all of my own porting requests and number purchasing. Being able to see the past 30 days of ...

Telnyx is the BEST!!!!

What do you like best? The ability to turn up SIP in less than a minute, the ability to submit and manage the port process and the ability to access an intelligent portal that enables you to easily help yourself and need very little support. What do you dislike? Nothing!!! The service enables you to manage your own dial tone and your customers. Recommendations to others considering the product: If you are selling phone systems and SIP this is the product for you. You have ...

Telnyx review

What do you like best? intuitive interface and detailed records What do you dislike? nothing yet. It is pretty easy to use and the cost is very reasonable Recommendations to others considering the product: Sign up and give it a go! It's free and can't hurt to try. That's what I did and have not looked back. I hope to have a strong relationship with Telnyx long into the future. What problems are you solving with the product? What benefits have you realized? I have migrated ...

Telnyx has excellent service. I am very pleased and well-satisfied!

What do you like best? Support always responds very quickly to any concern, whether it is a technical issue or related to customer service. Their portal is very easy to navigate and is very useful for getting things done. This is very important for self-service. I have tried other companies, and other companies have a web portal also, but no one's web portal is as useful as the Telnyx portal. I am able to get done just about anything I need without needing help or technical support. ...

Excellent customer service and innovation.

What do you like best? Agents have been very helpful. Site always devolping. What do you dislike? I do not have any dislikes about this service. Recommendations to others considering the product: more user friendly integrations. What problems are you solving with the product? What benefits have you realized? Telephony - life is easier with Telnyx. I see us incorporating their service more.

Solid and Friendly Customer Support

What do you like best? I have been very happy with Telnyx customer support. I have used their live chat and called for support and both have been very consistent in being able to solve my problems. What do you dislike? The control panel is about 90% their, it could use a bit more work. Recommendations to others considering the product: Along with great customer service their pricing is very very competitive. Give them a try with a test number and see if you concur. They will ...

Above and Beyond

What do you like best? Customer service is the greatest. We have received service well beyond what our small account merits. What do you dislike? We do not have any problems with the service. Recommendations to others considering the product: Doing business with Telnyx is easy and cost effective compared to another service we tried What problems are you solving with the product? What benefits have you realized? We have customers who want to track the calls resulting from ...