9.7
Spot Score
Engage with customers in real-time, effortlessly.
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Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the user-friendliness and cost-effectiveness of Tawk.to, mentioning its easy setup and customization options. The integration with websites and the ability to engage with customers in ...Read more
User-friendly and cost-effective, offering easy setup and customization options.
Provides real-time engagement with customers, valuable insights, and automation features.
Integrates well with multiple websites, allowing seamless communication and quick responses.
Offers a robust free plan with an automation bot and 24/7 support team-like functionality.
Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Some crashing issues reported in the Android app, while the PC version works well.
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FF
Figar f
09/27/20
"tawk.to It allows me to contact my clients immediately and in real time"
What do you like best about tawk.to? It allows me to contact my clients immediately and in real time through its online chat, which has worked wonderfully for me both to solve administrative processes, support or general inquiries, at an excellent performance both in its web and mobile version, the performance is simply phenomenal, tawk.to does not know the word failure because it is simply not in your system, it also allows the configuration of advanced functions for chats, which can be ...
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MB
Mrs Bull
08/25/20
Recipient could read what I was typing…
Recipient could read what I was typing before I sent it! I hadn't decided to give them my phone number yet but because I had typed it - they called me! I was not ready for that call
J
Jon
08/13/20
There is no WHO is info on this site
There is no WHO is info on this site, I think it is set up by the scammers themselves. BE CAREFULL
PM
Purvi M
08/08/20
"One of the most prompt online chat support applications"
What do you like best about tawk.to? I like the fact that the setup is super quick and took just 1 min to set it up. In addition, the widgets are customisable which help make the process faster. The online support helps our customers pick appropriate products instantly with the help of chat support offered by Tawk. What do you dislike about tawk.to? Overall experience with the app has been good so far. The only issue being, the notifications settings are a little unorganised as I don't get ...
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JS
Jamie S
08/05/20
"Ticket creation made easy by tawk.to"
What do you like best about tawk.to? Lead development feature available on tawk.to has allowed us to find clients online. Live chatting with clients is another thing that I give thumbs up. What do you dislike about tawk.to? I seldom come across things that disappoint me while using tawk.to. Recommendations to others considering tawk.to: To read tutorials and attend webinars offered by the vendor to ease customization. What problems is tawk.to solving and how is that benefiting you? With ...
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JH
Jensen H
08/04/20
"tawk.to has advanced clients live chat in our agency"
What do you like best about tawk.to? tawk.to has integrated with our company website that makes it eay to communicate with clients. Lead development and customer live chatting. What do you dislike about tawk.to? The integration obligation is hectic and was handled by developers in our house. Recommendations to others considering tawk.to: Yes. What problems is tawk.to solving and how is that benefiting you? Live chatting and instant messaging.
JC
Julie C
07/28/20
"tawk.to at Golden Myanmar"
What do you like best about tawk.to? It has been seamlessly easy to communicate with online visitors via tawk.to. What do you dislike about tawk.to? I do not have anything specific that has ever failed me for quite a while. Recommendations to others considering tawk.to: Involve developers to integrate tawk.to to website. What problems is tawk.to solving and how is that benefiting you? Communicating with individuals who visit our website.
AU
Anonymous User
07/28/20
"Tawk.to is an Easy to Use Platform that allows you to effectively Chat with Customers"
What do you like best about tawk.to? Ease of use and ability to see what your colleagues are working on as well. What do you dislike about tawk.to? That you have to login to their website outside of our Shopify account. But once it is logged in it no longer makes you do that. Recommendations to others considering tawk.to: tawk.to is very effective in handling multiple chats going at once. The interface is very well designed and well thought out. Our entire team can see what the other is ...
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AB
Alan B
07/28/20
"tawk.to all the time"
What do you like best about tawk.to? It was easy to integrate tawk.to to the company website. It has allowed us to directly handle online visitors in real time. What do you dislike about tawk.to? Test it and confirm that it has really no issues at all. Recommendations to others considering tawk.to: Yes. What problems is tawk.to solving and how is that benefiting you? Lead development- we are able to confirm visitors online and mainly potential clients.
AB
Abel B
07/28/20
"An innovative chat software to facilitate communication with customers on your website"
What do you like best about tawk.to? tawk.to is a chat application with a modern design and very good customization options. What I like the most is that it has an API for different programming languages, as well as a widget for WordPress. One of the features that seem most useful is that you can send messages to people who are browsing your website, even if they have not sent you a message. In addition, it is possible to see what pages users are viewing, and thus send them messages about ...
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