9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 961-970 out of 2962
L
LawStudent
05/11/21
Spammers
Baraging with unsolicited emails - spammers - avoid
AU
Anonymous User
05/11/21
"Talk Desk Review"
What do you like best about Talkdesk? Talk desk has an appealing and easy-to-use program. What do you dislike about Talkdesk?
AU
Anonymous User
05/11/21
"Very good service."
What do you like best about Talkdesk? The call functions and the transfer options What do you dislike about Talkdesk?
RB
Rodrigo B
05/04/21
"Great technology, great support!"
What do you like best about Talkdesk? The approach to delivering services is incredible. They to really know about customer service to them own clients. What do you dislike about Talkdesk?
CC
Chris C
05/03/21
"The Best Cloud Based Contact Center Ever."
What do you like best about Talkdesk? My favorite thing as an IT manager is the call quality. Our numbers of support cases have gone down significantly due to this alone. Talkdesk app quality is also stratospheric. They provide frequent and consistent updates, and their support is magnificent both responsive and friendly. Talkdesk's IVR studio is a masterpiece.
TM
Taylor M
04/30/21
"Great Product"
What do you like best about Talkdesk? It's very user-friendly and it has a great layout. Also I love the way the colours are bold and you know which are which. What do you dislike about Talkdesk?
MO
Moises O
04/29/21
"Would be amazing, if it worked"
What do you like best about Talkdesk? I like the ability to click and dial without having to copy/paste. When I was introduced to Talkdesk through the training videos, I was very impressed with how seemless the design was. It really looked like a simple, but game-changing tool. The training videos themselves were also very easy to understand, go through, and use to learn how to use the app.
AU
Anonymous User
04/29/21
"New Talkdesk Implementation"
What do you like best about Talkdesk? Custom Reporting is a must. The best way to combine your analytics and gain key insights into the performance of your agents
AU
Anonymous User
04/29/21
"Flexible Call-center Tool With Lots of Connectivity Options"
What do you like best about Talkdesk? We love the customization in the studio, and the Zendesk integration is great! The reporting features are also helpful for our managers.
AU
Anonymous User
04/28/21
"Easy to use phone software"
What do you like best about Talkdesk? It's user friendly, easy to use software. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].