9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 951-960 out of 2962
AU
Anonymous User
05/13/21
"Quality Assurance Specialist who uses Talkdesk for quality check"
What do you like best about Talkdesk? Tracking and playback features. Easy to query for a group of people or and individual one What do you dislike about Talkdesk?
AU
Anonymous User
05/13/21
"Talkdesk is easily one of the easiest to use and manage virtual phones in the market."
What do you like best about Talkdesk? Data exporting is easily one of the easiest to setup What do you dislike about Talkdesk?
AU
Anonymous User
05/13/21
"Admissions Coordinator"
What do you like best about Talkdesk? emails to alert an Advisor that a voicemail has been left What do you dislike about Talkdesk?
GM
Greg M
05/13/21
"BVD Petroleum"
What do you like best about Talkdesk? Ease of Use, configuration, can be learned quickly What do you dislike about Talkdesk?
AU
Anonymous User
05/13/21
"Admissions Coordinator"
What do you like best about Talkdesk? emails to alert an Advisor that a voicemail has been left What do you dislike about Talkdesk?
GM
Greg M
05/13/21
"BVD Petroleum"
What do you like best about Talkdesk? Ease of Use, configuration, can be learned quickly What do you dislike about Talkdesk?
KR
Kent R
05/13/21
"Subpar implementation support but product meets our needs"
What do you like best about Talkdesk? Integration with Salesforce. Not sure why I need to add more text. What do you dislike about Talkdesk?
AU
Anonymous User
05/13/21
"user friendly and a lot of integrations"
What do you like best about Talkdesk? that it integrates with Salesforce, Intercom, and Slack What do you dislike about Talkdesk?
NB
Nathan B
05/12/21
"Ergonomical system"
What do you like best about Talkdesk? Talkdesk is very easy to access, has a great ergonomy as all the settings are very easy to configurate, does change a life when you take on multiples calls a day to follow on the various leads that are presented to me.
AU
Anonymous User
05/11/21
"Talk Desk Review"
What do you like best about Talkdesk? Talk desk has an appealing and easy-to-use program. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].