9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 71-80 out of 2962
JL
Joe L
07/11/23
"VERY FRIENDLY TO USE WITH OUT BEEING A TECH SAVY"
What do you like best about Talkdesk? THE DIAL PAD HAS BIG NUMBERS AND ALSO TH What do you dislike about Talkdesk?
JL
Joe L
07/11/23
"VERY FRIENDLY TO USE WITH OUT BEEING A TECH SAVY"
What do you like best about Talkdesk? THE DIAL PAD HAS BIG NUMBERS AND ALSO TH What do you dislike about Talkdesk?
LV
Leo V
07/01/23
"Its a simple, intuitive and easy to use software"
What do you like best about Talkdesk? Recordings presents no problem at all, cristal clear. It is quite robust, have no complains. What do you dislike about Talkdesk?
YQ
Yolanda Q
06/28/23
"Talkdesk has excellent customer support"
What do you like best about Talkdesk? Talkdesk requires a good internet network, at the point when the representatives have a good network, it has been very reliable. It blends with the Salesforce procedures through the buttons, no coding is required. The integration is pretty tight, We have encountered some minor issues, but they were easily resolved. The registrar scores a 10 for usability, I think it is the best representation of its kind that I have observed in different parts, it is ...
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RS
Rolando S
06/26/23
"Horrific Onboarding / Pricing after the fact"
What do you like best about Talkdesk? Very Stable telephony platform, with good insights/data tracking. What do you dislike about Talkdesk?
RS
Rolando S
06/26/23
"Horrific Onboarding / Pricing after the fact"
What do you like best about Talkdesk? Very Stable telephony platform, with good insights/data tracking. What do you dislike about Talkdesk?
SS
Shanil S
06/06/23
"Perfect Dialer!"
What do you like best about Talkdesk? The application and the website for tracking is one of the best that I have used so far. It's pretty easy to use and all the functionalities work without any lag.
JO
Juan O
05/24/23
"Good element for call center solutions"
What do you like best about Talkdesk? We used TalkDesk for a very short time because we were looking for all-in-one contact center solutions; that is, we could handle both calls and chats at the same time. I think this was one of the first tools we tried, and we really liked its simplicity in the user interface, which made it very easy to use. Call quality was acceptable.
AS
Aaron S
05/22/23
"Great and simple"
What do you like best about Talkdesk? There are many things I like, but still much to work out functionally for the app What do you dislike about Talkdesk?
AS
Afreen S
05/17/23
"Most powerful Tool"
What do you like best about Talkdesk? The Analytical reports are something that helps me the most; it has always been an excellent application, even on my iPhone and my system. It is also easy to pull up the reports of my team.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].