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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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Starts from $85 / user / month when monthly

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TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

Spotsaas Editor’s POV

Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more

TalkDesk pros and cons

  • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

  • User-friendly interface with easy access and customization in reporting.

  • Quick and responsive technical support.

  • Effective monitoring of team performance and call metrics.

  • Newcomers may find the rich features overwhelming without proper guidance.

  • Limited advanced functionality due to a restricted selection in the Marketplace.

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Showing 61-70 out of 2962

AU

Anonymous User

08/04/23

5 out of 5

"talkdesk is the best"

What do you like best about Talkdesk? talkdesk is very easy to use, also you can download in your phone. What do you dislike about Talkdesk?

TC

Terri C

08/03/23

3.5 out of 5

"Really great for the most part"

What do you like best about Talkdesk? I love that you can use phone, email,sms,and chat all in one place and that it can be integrated with other programs. What do you dislike about Talkdesk?

AU

Anonymous User

08/01/23

5 out of 5

"Great Product"

What do you like best about Talkdesk? Easy to Pull data. I like using talkdesk because I can find the data I need quickly. What do you dislike about Talkdesk?

JF

Juan F

07/31/23

4.5 out of 5

"AI Talkdesk"

What do you like best about Talkdesk? Talkdesk is a company that is really innovating Cx with a realistic look at what works by relaying on customer feedback.

AV

Antonio V

07/30/23

5 out of 5

"10/10 Service"

What do you like best about Talkdesk? What i like the most fromTalkdesk is that is cloud based and that allows for easy deploymentand scalability, reducing the extenisve on-premises infrastructure and maintanance.

AV

Antonio V

07/30/23

5 out of 5

"10/10 Service"

What do you like best about Talkdesk? What i like the most fromTalkdesk is that is cloud based and that allows for easy deploymentand scalability, reducing the extenisve on-premises infrastructure and maintanance.

AU

Anonymous User

07/27/23

5 out of 5

"talkdesk review"

What do you like best about Talkdesk? easy to use, very user friendly , great program for businesses What do you dislike about Talkdesk?

AU

Anonymous User

07/27/23

5 out of 5

"talkdesk review"

What do you like best about Talkdesk? easy to use, very user friendly , great program for businesses What do you dislike about Talkdesk?

AU

Anonymous User

07/16/23

5 out of 5

"Talk desk product review"

What do you like best about Talkdesk? Talk desk ensure to provide transparent network in terms of calling. It has great customer service and is user friendly What do you dislike about Talkdesk?

AU

Anonymous User

07/16/23

5 out of 5

"Talk desk product review"

What do you like best about Talkdesk? Talk desk ensure to provide transparent network in terms of calling. It has great customer service and is user friendly What do you dislike about Talkdesk?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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