9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 721-730 out of 2962
GL
Gabriel L
10/19/21
"Very user friendly with quick access to everything"
What do you like best about Talkdesk? Talkdesk allows users to work seamlessly, allowing one employee to transfer a call to another worker without having to keep the customer on the line for too long. Also it makes it very to find the phone number for person/group your looking to call.
AU
Anonymous User
10/19/21
"Talkdesk is good"
What do you like best about Talkdesk? It's easy to use and you can auto dial calls. What do you dislike about Talkdesk?
AU
Anonymous User
10/19/21
"Great interface, takes a bit to get used to"
What do you like best about Talkdesk? phone numbers anywhere i see them are easy to click and call, speedy and efficient What do you dislike about Talkdesk?
AU
Anonymous User
10/19/21
"PERFECT CALLING APPLICATION"
What do you like best about Talkdesk? The call quality is superb, the support the company provides is very helpful. What do you dislike about Talkdesk?
KH
Kendall H
10/19/21
"Flexible, Easy, Professional"
What do you like best about Talkdesk? Gives flexibility to work from wherever, detailed stats to stay on top of workforce, multiple options to keep even the biggest business connected
AU
Anonymous User
10/19/21
"Easy to manage the calls"
What do you like best about Talkdesk? the Live Agents List view and the Live Contacts List is very helpful What do you dislike about Talkdesk?
AU
Anonymous User
10/18/21
"Talkdesk has been a great tool for a remote workforce"
What do you like best about Talkdesk? Talkdesk is integrated with the Salesforce platform we use. This makes documenting phone calls into calls very seamless.
JW
Jeanette W
10/15/21
"Helpful phone solution for a growing team"
What do you like best about Talkdesk? Talkdesk has a lot of features that we needed to replace our previous phone provider, Aircall. I love that we can set holiday messaging in advance for the entire year, so I never have to worry about setting a specific away message on our phones each time our office is closed. There are many additional training capabilities like conferencing in new hires into phone calls so that they can listen in, and we love that it integrates with Salesforce in a very ...
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SD
Suhail D
10/15/21
"Clear and best tool to use in International Business"
What do you like best about Talkdesk? Connect and clarity is the best about TD What do you dislike about Talkdesk?
AU
Anonymous User
10/14/21
"Using Talkdesk as a DTC Customer Service Manager"
What do you like best about Talkdesk? The reporting system is great, easy to use, and very informational! Our CS reps say it's also very easy to understand the data given.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].