9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 691-700 out of 2962
DJ
Danny J
11/03/21
"Decent customer service tool - great solution for calls"
What do you like best about Talkdesk? It is an excellent option for upgrading from a traditional phone to TalkDesk, it is easy to use, you can check and listen to your recordings, you can track statistics and you can use it anywhere. You can log a call and there are a lot of helpful functions.
SP
Stephen P
10/26/21
"Hey its worth chatting about!"
What do you like best about Talkdesk? Its simple & pretty straightforward to use. What do you dislike about Talkdesk?
RB
Rutika B
10/25/21
"Easy and Perfect for use"
What do you like best about Talkdesk? The best thing about Talkdesk is that after you finish the call, you can select the call disposition. Hence, it makes it easy for reporting
AU
Anonymous User
10/25/21
"Helps me Monitor Input and also provides quality recording and coaching."
What do you like best about Talkdesk? Live call Coach, Simplified analytics and scheduling reports What do you dislike about Talkdesk?
LW
Lauren W
10/21/21
"Very easy to work with"
What do you like best about Talkdesk? I like the reporting page and how it lets me see my status and as well as that of my coworkers. What do you dislike about Talkdesk?
AU
Anonymous User
10/21/21
"Excelente herramienta muy funcional"
What do you like best about Talkdesk? La facilidad para realizar el monitoreo contante de las llamadas asi como observar los valores en tiempo real por el dashboard
AU
Anonymous User
10/21/21
"Highly functional phone system"
What do you like best about Talkdesk? I like tracking and reporting capability What do you dislike about Talkdesk?
EA
Emma Ailien C
10/21/21
"Starting to know talkdesk"
What do you like best about Talkdesk? The dashboards, its pretty amazing that we can have everything together and edit them by ourselves; we never believed that was possible!
AU
Anonymous User
10/21/21
"TalkDesk Supports Our Sales Team"
What do you like best about Talkdesk? The call flow that we are able to setup to organize the calls we receive is very effective and we love how we can change it.
BM
Brian M
10/21/21
"TalkDesk is FANTASTIC"
What do you like best about Talkdesk? easy to switch between numbers/dedicated What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].